Senior Housekeeping Supervisor

Sofitel Al Khobar The Corniche

French luxury and local cuisine in the world's most exciting city

The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

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• Consistently offer professional, friendly and engaging service 

• Lead and assist the Housekeeping Manager in the day-to-day operation of the department and ensure service standards are followed 

• Conduct regular inspections of all guest rooms / Public Areas 

• Identify training needs and train all Supervisors and Colleagues as required 

• Work closely with the Maintenance department to address all guest room repairs and ensure proper communication channels are followed through 

• Address all guest concerns and react quickly, logging and notifying proper departments accordingly. 

• Balance operational, administrative and Colleague needs 

• Follow departmental policies and procedures 

• Report necessary maintenance items 

• Follow all safety and sanitation policies 

• Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager. 

• Follows all policies and procedures ascertained by the hotel

• Previous supervisory experience required

• Computer skills specially in Microsoft applications an asset 

• University/College degree in a related field is an asset 

• Excellent communication and organizational skills 

• Strong interpersonal and problem solving abilities 

• Highly responsible & reliable 

• Ability to work cohesively as part of a team 

• Ability to focus attention on guest needs, remaining calm and courteous at all time