- Full-Time
- Permanent
- Security
- ACCOR
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Sofitel Dubai The Palm, Dubai, United Arab Emirates
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REF72402B
Security Officer (CCTV Operator)
Region
Luxury & Lifestyle
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
- Provide consistent, professional, and proactive guest service while collaborating with colleagues.
- Regularly patrol all areas and buildings to ensure safety and security.
- Address and manage the presence of trespassers or unauthorized individuals on the property.
- Carry out security and baggage checks as necessary.
- Monitor CCTV cameras and take appropriate actions to ensure the safety of guests and colleagues.
- Observe and report any vehicle violations on the property, including parking issues, speeding, and dangerous driving.
- Respond promptly to activated fire prevention systems, investigate causes, and report findings.
- Address guest and staff concerns, offering first aid and casualty care in a timely, compassionate, and helpful manner.
- Build and maintain strong, effective working relationships with all departments.
- Record daily shift activities and provide relevant information to hotel departments for follow-up.
- Ensure compliance with all corporate, hotel, and departmental policies and procedures.
- Participate in hotel committees as needed.
- Perform any other duties, tasks, or assignments as required within the department.
- Previous security or safety experience in a similar role within a luxury hotel environment is preferred.
- Current First Aid and CPR certification is required; Advanced First Aid certification is preferred.
- Completion of fire safety or firefighter training is an asset.
- Strong written and verbal communication skills, along with excellent interpersonal and conflict resolution abilities, are required.
- Proven ability to collaborate effectively within a diverse, multi-cultural team environment.
- Demonstrated capacity to focus on guest needs while maintaining a calm and courteous demeanor at all times.
- Strong work ethic, responsibility, reliability, and the ability to work rotating shifts (both day and night), split shifts, extended hours, including evenings, weekends, and public holidays are essential.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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