Security Manager @ Ibis Mumbai CST Road - Kalina

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Prime Function:

• To safe guard all guests, visitors, employees and their property when in the premises.
• Analyze the various problems confronting the Security Department & develop solutions.
• Design & develop techniques to prevent or minimize waste, theft or pilferage.
• Adhere to the Standard Operating Procedures & ensure the same by the security team.
• Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.

Key Responsibilities:

Security Planning

• Identify the major facilities and security equipment requirements for the department and the property.
• Ensure correct maintenance of all equipment in conjunction with the Chief Engineer & stay abreast of technological advances in surveillance & safety equipment.

People Management

• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.

Financial Management

• Ensure optimal, cost effective use of the resources and educate the team on the same.
• Submit Annual Security Operations & Capital budgets to the Executive Assistant.

   Operational Management

• Coordinate operations with Department Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
• Coordinate all investigations regarding theft or damage of property & personnel injury occurring within the premises with outside agencies & legal representatives.
• Ensure that Daily Activity Report reflects a true account of all security activities that take place during the day.
• Ensure to offer special protection to VIPs and Government Dignitaries.
• Ensure to have thorough knowledge of the laws of arrest, search and seizure and also with the investigation techniques in case of an inquiry.
• Ensure that all security operations are in accordance with Standard Operating Procedures.
• Ensure that fire prevention and safety procedures are maintained in all areas of the ibis Mumbai CST Road
• Liaise with local Police, Fire Brigade and other Government agencies and maintain public relations with them to ensure their complete co-operation.
• To handle guest complaints pertaining to security.
• Ensure to abide by the mission statement of ACCOR.

• 4-5 Years of experience in similar role
• Graduate degree or equivalent
• Pre-opening experience will be added advantage.