1. Full-Time
  2. Permanent
  3. SOFITEL
  4. Security, Safety & Quality

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SOFITEL JABAL OMAR MAKKAH, Makkah, Saudi Arabia

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REF119846J

Security Agent ( Saudi Only )

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description

  • Conduct regular patrols of guest areas, public areas, back-of-house areas, parking facilities, and other designated locations.
  • Monitor hotel entrances, exits, access points, and restricted areas.
  • Ensure that only authorized individuals have access to restricted areas.
  • Respond promptly and professionally to security incidents, emergencies, and guest or colleague concerns.
  • Monitor and report any suspicious activity, safety hazards, unauthorized access, or unusual behavior.
  • Assist guests and colleagues in security-related matters while maintaining a professional and courteous approach.
  • Prepare accurate incident reports and maintain daily security logs.
  • Coordinate with the CCTV Operator and Security Control Room regarding security incidents and observations.
  • Assist in emergency situations, including fire alarms, evacuations, medical emergencies, and other incidents, in accordance with hotel procedures.
  • Conduct inspections of doors, emergency exits, fire equipment, and other security-sensitive areas and report any irregularities.
  • Support the investigation of incidents by providing relevant information and cooperating with authorized departments.
  • Control and monitor the movement of employees, contractors, visitors, and deliveries in accordance with hotel procedures.
  • Ensure that lost and found items are handled and recorded according to hotel policy.
  • Maintain strict confidentiality regarding guest information, hotel operations, security incidents, and investigations.
  • Complete all required security checklists, logs, and reports accurately and on time.
  • Follow all hotel security, safety, fire prevention, and emergency procedures.
  • Perform any other duties assigned by the Security Supervisor or Security Management.

Qualifications

  • High School Diploma or equivalent.
  • Previous experience in a security role, preferably within a hotel or hospitality environment.
  • Basic knowledge of security procedures, emergency response, and fire safety.
  • Good observation and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and professional during emergencies or challenging situations.
  • Physically fit and able to stand and walk for extended periods.
  • High level of integrity, confidentiality, and professionalism.
  • Basic computer skills and ability to complete security reports and records.
  • Ability to work flexible shifts, including nights, weekends, and public holidays.

Additional Information

experience is an asset
Fluency in English, additional languages are a plus

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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