- Casual
- Temporary
- FAIRMONT
- Food & Beverage
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, Sonoma, United States
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REF32912S
Seasonal On Call Banquet Assistant Manager
Region
Americas
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives
- Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs
Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions
To assist the Banquet Director in insuring the set-up of and maintaining the cleanliness of the banquet rooms used for banquet functions. The banquet manager must be flexible with the type of work that is needed to be done as well as hours worked including, but not limited to, mornings, nights, weekends, and holidays. The banquet manager is responsible for organizing the team to ensure all standards are met and all events are successful. Building and maintaining extraordinary Guest Service Standards
- Outgoing and friendly personality (good guest and associate interpersonal skills), working knowledge of food and beverage, working knowledge of Catered events, on and off property.
- Maintain close guest contact and banquet staff contact.
- Able to clearly communicate verbally and in writing with Banquet staff, kitchen staff and other hotel departments.
- Able to make management decisions in the best interest of the hotel and the guest.
- Able to review and maintain high quality of set-up, service and follow-up for Banquet events.
- Able to accurately tally beverage consumption sheets in a timely manner.
- Able to accurately and efficiently process Banquet checks (post, client signatures, close and process).
- Able to own and follow up on requests from clients and staff.
- Able to abide by Banquet and SMI service standards.
- Able to direct multiple events at the same time.
- Able to make management decisions.
- Able to lead Banquet Servers, Housemen and kitchen personnel in teamwork.
- Able to patiently train and rigorously follow up on SMI service standards.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Speak clearly.
- Talk easily with all kinds of people to put them at ease.
- Use judgement and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
- Perform a variety of activities, changing activities frequently and sometimes without notice.
- Analyze and interpret established policies.
- Make business decisions based on banquet event orders and similar facts as well as on your own experience and personal opinions.
- Deal with the general public, customers, employees, and union officials with tact and courtesy.
- Plan and organize the work of others.
- Change activity frequently and cope with interruptions.
- Speak and write clearly.
- Accept full responsibility for managing an activity.
- Good organizational skills
- Consistent follow through
Annual salary rate of $74,494
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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