- Full-Time
- Permanent
- Rooms
- ACCOR
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Mercure Hotel Stuttgart Airport Messe, Stuttgart, Germany
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REF179X
Schichtleiter Rezeption
Region
Europe and North Africa
Unsere Hotel Vision:
„Wir geben unseren Gästen das Gefühl unterwegs bei Freunden zuhause zu sein. Ein Wohlfühlort, herzliche Gastgeber und entspannte, gemütliche Stimmung für Gäste und Team“
Unsere Team Vision
"Wir sind ein herzliches Team, welches sich mit der Marke und dem Hotel identifizieren, tagtäglich hochmotivierte Gastgeber sind, unseren Gästen den besten Aufenthalt ermöglichen, ihnen unvergessliche Momente kreieren und ein verantwortungsvolles, familiäres und freundschaftliches Teamgefühl leben"
- Leitung und Organisation der Schichten am Front Office
- Sicherstellung des reibungslosen Betriebsablaufs
- Unterstützung des Front Office Managers und dessen Stellvertretung
- Verantwortung für den Check In & Check Out unserer Gäste
- Abwicklung des Gästeempfangs und der Gästebetreuung
- Ansprechpartner*in für alle Gästewünsche
- Kontrolle von Buchungen auf Vollständigkeit
- Annahme und Bearbeitung von Zimmerreservierungen via Telefon & E-Mail, in Abwesenheit der Reservierungsmitarbeitenden
- Eine abgeschlossene Ausbildung in der Hotellerie
- Erste Erfahrungen in einer vergleichbaren Position
- Kommunikations- und Verhandlungsgeschick
- Gute Deutsch und Englischkenntnisse; weitere Sprachen wie z.B. Französisch sind von Vorteil
- Eine charmante und positive Ausstrahlung
- Freude am Umgang mit Menschen
- Ehrgeiz, Belastbarkeit und Begeisterungsfähigkeit für den Beruf
- Lust auf Teamwork und darauf, Deine Begeisterung und Dein Wissen zu teilen
Das bieten wir dir an:
- ein unbefristetes Arbeitsverhältnis
- eine 3% außertarifliche Zulage
- zusätzliches 13. Monatsgehalt
- Urlaubsgeld
- freiwillige Jahresprämie bis zu 7% vom Bruttojahresgehalt
- Prämie Mitarbeitende werben Mitarbeitende
- Weiterbildung durch unsere Accor Akademie
- viele Rabatte und Benefits bei über 800 Partnern
- vergünstigte Mitarbeiterverpflegung inkl. freie Getränke, Obst und Süßes
- weltweite Vergünstigungen in den Accor Hotels
....und das ist selbstverständlich
- eine Uniform, die kostenlos gereinigt wird
- eine intensive Einarbeitung und Betreuung
- jährliche Beurteilungs- und Orientierungsgespräche
- kein Überstundenverlust und geregelte Arbeitszeiten
- eine offene Feedbackkultur
- multikulturellesund dynamisches Team
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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