Company Description
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
Fairmont Palliser | A Legacy of Excellence, A Future of Possibility
For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.
Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.
Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
We are seeking a dynamic and results-driven Sales Manager to join our growing organization in Riyadh, Saudi Arabia. In this pivotal role, you will lead our sales team to achieve ambitious revenue targets while building and maintaining strong client relationships. As Sales Manager, you will be the driving force behind our sales strategy, inspiring your team to deliver exceptional results and fostering a culture of excellence, collaboration, and continuous improvement. Reporting to senior leadership, you will have the opportunity to shape our market presence and contribute to our organization's sustained growth and success.
- Develop and execute comprehensive sales strategies to achieve and exceed revenue targets and organizational goals
- Lead, mentor, and motivate a high-performing sales team, providing coaching, feedback, and professional development opportunities
- Actively identify and pursue new business opportunities while cultivating and maintaining existing client relationships
- Analyze market trends, competitor activity, and sales data to inform strategic decision-making and identify growth opportunities
- Establish and maintain transparent communication with clients prior to, during, and after sales engagements, ensuring customer satisfaction and encouraging repeat business
- Manage sales forecasting, pipeline development, and performance metrics to track team progress against KPIs
- Conduct regular performance reviews and provide constructive feedback to support team member growth and accountability
- Collaborate with cross-functional departments to ensure seamless service delivery and client success
- Negotiate contracts and terms with clients while maintaining profitability and company standards
- Implement and utilize CRM software and sales tools to streamline processes and enhance efficiency
- Prepare detailed sales reports and presentations for senior management, demonstrating analytical insights and strategic recommendations
- Foster an inclusive, supportive team environment that encourages innovation, resilience, and professional excellence
- Follow all organizational policies, procedures, and compliance requirements
- Other duties as assigned
Qualifications
**Required Qualifications:**
- 3-5 years of progressive experience in a sales leadership or management role
- Proven track record of achieving and exceeding sales targets and revenue goals
- Excellent communication skills, both written and verbal, with the ability to articulate ideas clearly and persuasively
- Strong interpersonal and problem-solving abilities with a customer-focused mindset
- Proficiency with Microsoft Windows applications and CRM software platforms
- Demonstrated ability to lead, develop, and motivate sales teams
- Strong analytical skills with the ability to interpret sales data and market trends
- Excellent time management and organizational skills with the ability to manage multiple priorities
- Assertive negotiation skills and the ability to close deals effectively
**Preferred Qualifications:**
- Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline
- Experience in a luxury, hospitality, or premium service sector
- Familiarity with sales forecasting and pipeline management methodologies
- Experience with advanced sales analytics and business intelligence tools
- Multilingual capabilities, particularly Arabic language proficiency
- Knowledge of the Saudi Arabian market and regional business practices
