Sales Manager / Asst. Sales Manager, Group & Events

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Accountable for the Group Sales effort by prospecting and contracting business within defined territory
• Strategically sells hotel rooms, including related services, and food and beverage needs to individuals, groups and companies.
• Evaluate every group event business opportunity to maximize revenue and profitability while achieving customer expectations.
• Travel into markets as required for Sales Calls, Tradeshows, Events and Conferences
• Collect market and competitive intelligence to maximize group sales opportunities
• Building and maintain relationships with new and existing clients, providing exceptional service and identifying potential opportunities for growth.
• Partner with regional and national sister hotels to optimize Accor exposure and build incremental business
• Develop a monthly sales strategy and action plan
• Achieve/exceed monthly, quarterly, and annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries.
• Maintain positive customer relationships and ensure timely responses to all inquiries for space or service needs.
• Utilize OperaCloud Sales System to track, solicit, book and follow up on accounts
• Quoting and negotiate rates within established parameters
• Coordinate and follow up with catering and/or other hotel departments to ensure delivery of hotel's promised services
• Other duties as assigned

Qualifications

• Minimum of three years of sales experience
• Bachelor’s degree preferred
• Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
• Excellent verbal and written communication skills and strong attention to detail
• Excellent time management skills
• Keep abreast of industry trends and share information with all staff
• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
• Superior problem-solving/strategizing skills
• Excellent overall computer skills including Microsoft applications, with advanced knowledge of Excel and PowerPoint, and OperaCloud/ Sales & Catering systems.
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.