Sales Executive: Meetings, Events & Groups

Pullman Rotorua is seeking a Meetings, Events & Groups Sales Executive to support the continued growth of our meetings, conferences, events, and group business.

As Rotorua’s leading 5-star hotel and part of the global Accor network, Pullman Rotorua offers 130 premium guest rooms, modern meeting facilities and the vibrant Barrel & Co restaurant. This role is responsible for managing incoming enquiries, converting them into confirmed bookings, and coordinating requirements to ensure a seamless client experience from enquiry through to event handover.

About the Role

This is a reactive sales role, focused on handling inbound enquiries for meetings, events, and group accommodation, preparing proposals, and coordinating booking details prior to execution.

You will play a key role in driving revenue by ensuring timely responses, strong conversion of enquiries, and accurate coordination of event and group requirements.

Key Responsibilities

• Manage incoming enquiries for meetings, conferences, events, and group bookings.
• Prepare tailored proposals and quotations based on client requirements.
• Convert enquiries into confirmed bookings through timely follow-up.
• Prepare contracts, event orders, and detailed booking documentation.
• Prepare and issue Banquet Event Orders (BEOs) ensuring all event details are accurate and communicated to operational teams.
• Coordinate group accommodation blocks alongside event requirements.
• Conduct site inspections with prospective clients.
• Liaise with operational teams to ensure accurate planning and delivery.
• Maintain accurate records in booking and CRM systems.
• Identify opportunities to maximise revenue through upselling.

Skills & Experience

• At least 2 years’ experience in meetings & events, group coordination, or hotel-based sales support.
• Strong organisational and administrative skills with high attention to detail.
• Experience preparing proposals, contracts, and event documentation.
• Solid understanding of event coordination and service delivery.
• Excellent communication and client relationship skills.
• Ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Relevant qualification in Hospitality, Event Management, or Business (Level 7 or above preferred).

What We Offer

• Full-time, permanent position (40 hours per week).
• Salary: $66,000 – $70,000 per annum.
• Career development opportunities within an international hotel brand.
• Supportive and collaborative team environment.