Sales Coordinator

We are looking for a Sales Coordinator to join our London Sales Team!

You’ll be a key player and support to our Sales team, both reactive & proactive, by handling admin, systems and everything in between to drive the conversion across the sales department. Working across our London portfolio, comprising of The Hoxton Shoreditch, Holborn, Southwark and next up Shepherd’s Bush, it’s a great opportunity to join a fast paced, multi property, sales & planning team

What you’ll do…

• Manage a central inbox and phone system, distributing enquires, ensuring our guests reach the right person & have a smooth & memorable first impression of The Hoxton
• Keep things running smoothly by supporting our team across reactive and proactive, from creating and updating bookings, contracts & invoices; regular reporting and updating of our systems, rooming lists, rate loadings, RFP’s, presentation decks, monthly reports, processing commissions, and diary management etc.
• Manage internal bookings & requests, including site visits with clients as required to support the team
• Build strong relationships with the Hotel teams and external third parties, keeping the guest experience at the heart of everything you do
• Liaising with clients and managing smaller bookings as required
• Get involved with projects & ad-hoc activities across the 4 Hotels and champion multiple projects
• Support the team in growing and moving the function forward

What we’re looking for…

• Experience working within hospitality or a similar role; you’re looking for an opportunity to take the next step into a career in groups & event sales 
• Someone who is proud of their OTT attention to detail and knows how to stay organised while working at a fast pace
• You’re confident using systems such as Outlook, Excel, Microsoft Word, Adobe (experience using OPERA, Delphi, CRM system would be an advantage)
• A people person, great at building strong and lasting relationships
• You’re looking for a challenge and a place where you can be you (no clones in suits here)
• You’re not precious. We leave our egos at the door and help get stuff done
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• Salary: competitive salary
• Holidays: 25 days plus the 8 bank holidays
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.