Company Description
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
Job Description
What you’ll do
We are looking for an experienced Sales Coordinator to join the team at SLS Barcelona. Under the guidance of the Director of Sales, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests.
- Provide administrative support to the Commercial Strategy Director by organizing and maintaining departmental documentation, contracts, invoices and related records, ensuring accurate filing and easy access to information.
- Monitor and track all Sales & Marketing expenses, liaising closely with the Finance department to ensure all invoices are received, processed and up to date, maintaining accurate expense records and supporting effective budget control.
- Provide administrative, operational and organizational support to the Sales, Conference and Marketing teams, ensuring the smooth running of daily activities and facilitating collaboration across departments.
- Act as the main point of contact and liaison between the Sales, Conference and Marketing teams and other hotel departments, ensuring clear communication, effective coordination and timely follow-up on requests and operational needs.
- Coordinate site inspections, client visits and showroom availability, liaising with Front Office, Housekeeping and other relevant departments to ensure the hotel's facilities are presented to the highest standards.
- Prepare and distribute daily and weekly group reports, including 30-day and 90-day forecasts, as well as weekly team line-ups, keeping hotel departments informed of in-house groups, upcoming arrivals and relevant commercial activities.
- Support the planning, coordination and execution of marketing events and promotional activities, assisting with logistics, supplier communication, event preparation and on-site execution.
- Coordinate the creation, production and distribution of Sales & Marketing collateral, including presentations, flyers, banners, vouchers and other promotional materials, ensuring consistency with the hotel's brand identity and standards.
- Manage inventory and stock control of branded giveaways, promotional materials, office supplies and conference materials, ensuring availability and timely replenishment.
- Conduct hotel induction tours when required, introducing new team members to the property's facilities, services and brand standards.
Qualifications
What we are looking for...
- Degree in Hospitality Management, Sales or related field.
- +2 years of experience in luxury events or sales within the hospitality industry.
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good - your team, guests and colleagues alike. You make a positive impact.
- Innovative and insightful.
- You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
- You take ownership of important issues, solve problems, and make effective decisions.
- You learn quickly and adapt to SLS’s unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What's in it for you...
- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- The opportunity to play an active role in shaping service excellence, driving quality improvements and contributing to the evolution of the guest experience at SLS Barcelona.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
