Company Description
ibis Styles Dubai Dragon Mart Hotel is located on Al Awir Road (E44), just 15 minutes from Dubai International Airport and with easy access to International City and Dragon Mart. Experience an extraordinary blend of style and comfort at ibis Styles Dragon Mart Inspired by the Arabian Desert and Oasis, our lobby, with its skylight ceiling, transforms into a romantic haven bathed in occasional moonlight.
By joining Accor, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
As a Sales Coordinator, you will play a crucial role in supporting our sales team, coordinating various sales activities, and ensuring smooth communication between departments and clients.
- Assist the sales team in achieving monthly targets by providing administrative support and coordinating sales activities
- Manage and schedule site inspections for potential clients, ensuring all necessary arrangements are made
- Handle customer inquiries via phone, email, and in person, providing timely and accurate information
- Prepare and send out quotations to clients, following up on leads to support conversion rates
- Collaborate with other departments to ensure efficient handling of sales, marketing, and event-related tasks
- Develop and maintain organized filing systems for sales records and reports
- Prepare function sheets and coordinate pre-conference and post-event activities
- Conduct regular walk-throughs and site inspections to maintain familiarity with hotel facilities and operational standards
- Assist in creating and updating sales support materials for the sales team
- Monitor and report on sales activities, preparing regular reports for management
- Ensure adherence to company policies, laws, and regulations in all sales-related activities
Qualifications
- Proven experience (2+ years) in Sales, or in a similar administrative role within the hotel industry
- Bachelor's degree in Hotel Management, Business Administration, Marketing, or a related field (preferred)
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
- Excellent communication skills, both written and verbal, with fluency in English
- Proficiency in Microsoft Office Suite, particularly Excel, and ability to learn new systems quickly
- Experience with Customer Relationship Management (CRM) software
- Knowledge of Opera property management system (essential)
- Demonstrated ability to work efficiently, meet deadlines, and maintain attention to detail
- Strong customer service orientation with a professional and collaborative approach
- Adaptability to changing priorities and ability to work well under pressure
- Familiarity with the hotel industry and its operational standards
- Ability to work cohesively in a team environment while also being self-motivated
Additional Information
Visa requirements:
Please note that you must be eligible to live and work in Dubai. ibis Styles Dragon Mart will cover visa costs and flights for selected candidates from place of origin.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #HOSPITALITYISAWORKOFHEART
