Sales Co-ordinator - Admin

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

We are seeking a highly organised and customer-focused Sales Co-ordinator to join our team in the beautiful island of Phu Quoc, Vietnam. As a Sales Co-ordinator, you will play a crucial role in supporting our sales efforts and ensuring smooth operations within our department.

• Assist in coordinating and managing sales activities for our resort
• Serve as the primary point of contact for customer enquiries and provide excellent customer service
• Maintain accurate sales records and update the customer relationship management (CRM) system
• Prepare and distribute sales reports, presentations, and other marketing materials
• Collaborate with the sales team to develop and implement effective sales strategies
• Coordinate and schedule appointments, meetings, and events for the sales team
• Assist in the preparation of sales proposals and contracts
• Monitor and track sales performance metrics
• Liaise with other departments to ensure timely delivery of products and services
• Stay up-to-date with industry trends and competitor activities

• Proven experience (2-3 years) in sales coordination or a similar role, preferably in the leisure or hospitality industry
• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred
• Excellent verbal and written communication skills in both English and Vietnamese
• Strong organisational abilities and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with customer relationship management (CRM) software
• Exceptional time management skills and ability to prioritise tasks effectively
• Knowledge of leisure industry trends and practices
• Understanding of sales processes and techniques
• Ability to work independently and as part of a team
• Adaptability and willingness to learn in a dynamic work environment

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.