Sales & Marketing Manager

Novotel Melbourne Glen Waverley is a successful 4.5 star hotel comprising 200 guest rooms, restaurant/bar &  conference facilities, situated in a bustling business district and at the gateway of the Dandenong Ranges!

Join a Hotel that is part of something bigger! We're a proud member of the Accor network, a global hospitality family with 45+ brands, 5,500 hotels, and a commitment to responsible, heartfelt service. Here, we believe in your potential and back it up with real opportunities for growth.

We're restructuring our commercial team, and we're looking for a driven, ambitious leader who can energise our people, align with our culture, and help shape the future of our hotel.

The Opportunity

As the head of department for our Sales & Marketing team, you'll be a key member of the leadership team, driving commercial strategy across sales, marketing, digital and communications.

Your mission: position us as the southeast suburb's top choice for business, meetings, and leisure, and build the momentum to get us there!

This is a high-impact, high-visibility role where your leadership will directly influence overall performance and team culture during an exciting period of transformation.

What You'll Do

• Sales & Business Development

Develop and execute sales strategies across corporate, leisure, and Meeting and Event segments | Solicit and convert key accounts to achieve revenue targets | Prepare proposals, negotiate contracts, and close deals | Build strong relationships with corporate clients, agencies, and planners | Represent the hotel at trade shows, roadshows, and events | Conduct sales calls, site inspections, and FAM trips

• Marketing, Digital & Communication

Develop and implement marketing and PR plans aligned with Accor standards | Manage digital presence, social media, and online campaigns | Coordinate promotional content and ensure brand consistency | Build partnerships with local businesses, tourism bodies, and media | Drive revenue-generating campaigns and initiatives

• Revenue & Performance

Collaborate with Revenue Manager on pricing, channel strategy, and positioning | Monitor competitor activity and market trends | Contribute to forecasting, budgeting, and business planning

What We're Looking For

• Experience: Minimum 3 years in hotel sales, though we welcome ambitious professionals ready for their first leadership opportunity, we are here to support your growth!
• Market Knowledge: Strong understanding of corporate, leisure, and MICE segments (regional experience preferred)
• Skills: Excellent negotiation, communication, and presentation abilities
• Familiarity with CRM, Accor tools, and digital marketing platforms is advantageous
• Mindset: Results-driven, strategic, creative, detail-oriented, and someone who leads with energy and heart

What's in It for You

• Shape strategy: Lead commercial direction including brand positioning
• Employee Heartist Card: Discounted rates at Accor hotels worldwide
• Learn and grow: Access to Accor Academies and global development pathways
• Advance your career: Within one of the world's largest hospitality networks
• Make an impact: Contribute to sustainability and community initiatives
• Perks: Free onsite parking, duty meals, and all the coffee you can drink!

Ready to Lead with Heart?

If you're ambitious, culturally aligned, and ready to make your mark, we'd love to hear from you.

Become a Heartist® and help us write the next chapter.