Room Attendant

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Is familiar with the special guidelines and instructions given by the Floor Supervisor or Head Housekeeping (depending on the hotel) and applies them
• Cleans and tidies rooms, bathrooms and common areas in line with the brand’s standards. The rules of hygiene and cleanliness and the procedures implemented by the Head Housekeeper.
• Checks that equipment is in good working order, informing the Floor Supervisor or Head Housekeeper (depending on the hotel) of any anomalies.
• Ensures that guest documentation in the rooms is complete and up-to date.
• Applies the procedure for handling lost property.
• Restocks the mini-bar if necessary.
• Sorts and counts dirty linen items before sending to laundry. Sorts waste.
• Respects guidelines on the use of cleaning products.
• Handles hotel equipment, complimentary welcome gifts and room linen with due car. Is responsible for cleaning and restocking the trolley every day.
• May have to deliver and /or clear room-service tray.
• Is responsible for the “master key”
• Keeps the trolley and store room impeccably tidy.

• Vocational certificate in Accommodation or diploma in Hospitality and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills (can be trained directly by the Housekeeper as required)
• At least 1 years’ experience in the position
• Languages: fluent in the national language and good spoken English.

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.