Retail Assistant

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Are you looking for a role where you can build experience, meet new people, and work in a stunning location? We’re looking for a friendly and enthusiastic Retail Assistant to join our team at the Fairmont St Andrews retail shop.

Location: Fairmont St Andrews

 Contract Type: Casual (around 24 hours per week, with flexibility to increase during holidays or to cover annual leave)

What You'll Do:

• Provide outstanding customer service to guests and visitors

• Help with in-store promotions to drive sales

• Keep the shop clean, well-stocked and beautifully presented

• Share product knowledge and recommend gifts and items to customers

• Handle payments, bookings and support daily shop operations

• Follow all procedures related to Health & Safety, security, and customer service

• Support the Retail Manager with varied tasks as needed

We’re Looking For Someone Who Is:

• Approachable, positive and reliable

• Confident communicating with guests

• Willing to learn and follow instructions

• Able to work evenings, weekends and during school holidays

What is in it for you: 

• Hassle-Free Commute – Enjoy our complimentary staff shuttle service to and from St Andrews

• Fuel for Your Day – Free, delicious meals in our dedicated staff canteen

• Savour the Savings – 50% off dining in all of our Food & Beverage outlets

• Relax & Recharge – Special employee rates on spa treatments and green fees

• Stay Active – Free access to our state-of-the-art gym and pool facilities

• Room to Grow – Real career progression and internal development opportunities

•  Learn on the Go – Hands-on training and support from an experienced leadership team

• Work Hard, Play Hard – Regular team socials and staff events to celebrate your success