Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description
Restaurant Manager, Notch8
At Fairmont Hotel Vancouver, Notch8 is more than a restaurant, it is a stage for timeless experiences, where contemporary elegance meets the glamour of a bygone era. Rooted in the spirit of grand rail travel and reimagined through a modern lens, Notch8 invites guests into a vibrant, story-driven dining experience where every detail is intentional.
We are seeking a Restaurant Manager who brings presence, precision, and passion to lead daily operations, inspire teams, and deliver a consistently elevated guest experience reflective of our legacy as a place where important happens.
What Is in It for You
- An inclusive, empowering company culture where people are at the heart of everything we do
- The opportunity to work alongside passionate hospitality professionals committed to making the world a more welcoming place
- Competitive annual compensation starting at $68,000, with salary reviews conducted annually based on performance, demonstrated capabilities, and market conditions.
- Complimentary meals during your shift through our Colleague Dining Program
- Complimentary dry-cleaning of business attire
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program, with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Travel reimbursement program for a TransLink monthly pass
- Extensive benefits package including health, dental, vision, life, and disability insurance for those meeting eligibility requirements
- Company-matched pension plan and the option to enroll in the Group Registered Retirement Savings Plan
- 10 days of paid vacation annually, increasing with service, along with 12 statutory holidays and paid birthday leave
- Complimentary hotel stay for newly hired colleagues, including breakfast for two through our BE OUR GUEST program
- Colleague benefit card offering discounted room and F&B rates at Accor properties worldwide
- The opportunity to work in a luxury hotel environment within a Vancouver heritage building, dating back to 1939
- Learning programs designed to sharpen your skills
- Opportunities to contribute through Corporate Social Responsibility activities
What You Will Be Doing
- Lead the day-to-day operations of Notch8, ensuring a refined, seamless, and consistently exceptional dining experience
- Set the tone for service excellence through visible, hands-on leadership, anticipating guest needs and resolving concerns with professionalism and care
- Inspire, coach, and develop a high-performing team through ongoing feedback, recognition, and structured performance management
- Partner closely with Culinary and Stewarding teams to ensure alignment in execution, quality, and presentation
- Drive operational excellence by implementing and refining standards, procedures, and service rituals that elevate the guest experience
- Support financial performance through effective cost control, labour management, and contribution to budgeting and forecasting processes
- Ensure optimal staffing and scheduling aligned with business volumes, productivity targets, and labour agreements
- Collaborate with Event Operations and Sales teams to deliver exceptional private dining and special event experiences within Notch8
- Champion a positive and inclusive team culture, proactively managing colleague engagement, communication, and development
- Contribute to the evolution of the Notch8 experience through creative programming, promotions, and guest-driven enhancements
- Uphold and champion all health, safety, and sanitation standards
Qualifications
What We're Looking For
- Minimum of 3 years of progressive restaurant leadership experience within luxury, unionized, or high-volume hospitality environments
- Proven ability to manage day-to-day restaurant operations, ensuring exceptional guest experiences and efficient service
- Polished, service-oriented leadership style with outstanding communication and interpersonal skills
- Strong organizational, problem-solving, and decision-making capabilities to handle complex operational challenges
- Track record of building trusted relationships across departments and with key stakeholders
- Collaborative leader who fosters a positive team culture, motivates staff, and drives consistent high performance
- Experience in unionized environments is an asset
- Current Serving It Right certification required
- Flexible schedule with availability for evenings, weekends, holidays, and early mornings
This position requires an active, hands-on leadership presence on the floor. The Restaurant Manager must be able to:
- Stand and walk for extended periods during shifts
- Lift and carry items weighing up to 30 lbs
- Frequently bend, kneel, push, pull, and navigate stairs while supporting daily operations
Additional Information
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
