- Full-Time
- Permanent
- DELANO
- Food & Beverage
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Delano Dubai (Opening October 2024), Dubai, United Arab Emirates
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REF31509T
Restaurant Manager
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.
Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.
Summary
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring the highest standards of food and beverage service are maintained. They plan, organize, and direct overall outlet operations, focusing on profitability, revenue generation, and customer satisfaction. Responsibilities include budget planning, performance analysis, profit enhancement initiatives, staff supervision, guest relations, administration, inventory management, cleanliness maintenance, staff training, scheduling, payroll management, and continuous improvement efforts.
Responsibilities
• Elevated Experience: Curate and deliver a bespoke luxury experience for guests, ensuring every interaction exceeds expectations.
• Service Excellence: Lead by example in providing unparalleled service, setting the standard for the team to follow.
• Tailored Offerings: Customize services and amenities to cater to the unique preferences and desires of our discerning clientele.
• Attention to Detail: Pay meticulous attention to detail in every aspect of restaurant operations, from setup to service delivery.
• VIP Management: Personally oversee the needs of VIP guests, ensuring their experience is flawless and memorable.
• Ambassador of Luxury: Serve as the ambassador of luxury hospitality, embodying the values and ethos of our brand at all times.
• Guest Relations: Build and nurture relationships with guests, anticipating their needs and preferences to provide proactive service.
• Team Leadership: Inspire and motivate the restaurant team to uphold the highest standards of excellence and professionalism.
• Continuous Improvement: Implement ongoing training and development initiatives to enhance service delivery and guest satisfaction.
• Innovative Offerings: Introduce innovative and creative offerings to enhance the dining experience and differentiate us from competitors.
• Revenue Enhancement: Identify opportunities to maximize revenue through strategic pricing, promotions, and upselling initiatives.
• Quality Assurance: Maintain strict quality control measures to ensure all facilities, amenities, and services meet or exceed luxury standards.
• Brand Representation: Act as a brand ambassador both on and off-site, representing our luxury brand with poise, professionalism, and grace.
• Operational Efficiency: Streamline operations and processes to optimize efficiency while maintaining the highest levels of service and quality.
• Guest Feedback: Solicit and act upon guest feedback to continuously improve and refine the restaurant experience.
• Crisis Management: Demonstrate poise and resilience in handling any guest concerns or operational challenges that may arise.
• Community Engagement: Engage with the local community and industry partners to foster positive relationships and enhance our brand reputation.
Experience/Certificates/Education
• Prior experience in a similar role internationally or a minimum of 2 years in a luxury hotel and high-end restaurant, demonstrating a strong understanding of luxury hospitality standards.
• 2 - 3 years of experience in overall Food and Beverage operations, particularly in a leadership role, indicating a comprehensive understanding of F&B operations effectively in a guest-facing role, ideally within an upscale or lifestyle brand hotel, demonstrating customer service skills in a hospitality setting.
• Capability to obtain and/or maintain any necessary government-required licenses, certificates, or permits essential for the role.
• Proficiency in food and beverage preparation techniques, familiarity with health department regulations, and a solid understanding of liquor laws and regulations governing bar operations.
• Excellent verbal and written communication skills in English to effectively communicate with guests, colleagues, and management.
• Excellent verbal and written communication skills in English to effectively communicate with guests, colleagues, and management.
• Capability to cultivate positive and collaborative working relationships with colleagues across all departments to promote teamwork and efficiency.
• Comfortable working independently while also demonstrating the ability to collaborate with others to foster a supportive and cooperative team environment.
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive leadership training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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