Resort Doctor

Raffles is a brand among the Accor group. In most of its locations, Raffles has a long history of making the most of major landmarks, embedded in the local heritage of each country. Raffles Hotels create a well-balanced bridge between local communities, heritage, and the environment. Through the Raffles brands, the historical buildings enjoy a new life thanks to renovations that helped create refreshed luxurious accommodations that benefit from a better sustainable performance thanks to their new eco-design. These sensitive, high-quality, and sustainable repairs and enhancements are provided by the brand in areas of high historic significance.

Resort Doctor

SUMMARY OF POSITION

To deliver strategic, added value interventions and act as a business partner to ensure the achievement of the hotel objectives.

Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:   

• Conduct medical consultations for Guests and Team Members.
• Examine and give medical opinions or diagnosis of illness.
• Coordinate with Security Manager, on matters relating to Emergency Medical Response protocols.
• Prescribe appropriate medications and request for diagnostics (laboratory, x-ray, scan, etc.).
• Give referrals to tertiary health facilities if deemed necessary.
• Coordinate with Specialists and Hospital administrators for patient prognosis and treatments.
• Conduct refresher training on Basic First-Aid, CPR, AED, health awareness and hygiene standards to Team Members
• Report relevant health issues occurring among Guests and Team Members.
• Perform minor surgical procedures (e.g. stitching of wound, incision and drainage, wound debridement).
• Create and implement policy or standard operating procedure for Resort Clinic.
• Prepare monthly clinic report (Team Members and Guest consultations) to be sent to Human Resources Manager, Executive Assistant Manager and General Manager.
• Ensure medical supplies are sufficient for operations at all times.
• Assist in the food handler’s hygiene screening.
• Conduct drug testing and alcohol testing as per company’s policy.
• Maintain confidentiality of all consultations and medical records at all times.
• Attend to all medical emergencies, (on call 24/7).
• Provide treatment to patients at locations other than the clinic if required.
• Ensure all clinic personnel have valid registration from the Maldives Medical council.
• Accompany patients to Thinadhoo Health Centre or Regional Hospital for medical treatment if required.
• Adhere to all resort safety policies and procedures; report accidents, injuries, and unsafe work conditions to management.
• Adhere to guidelines outlined in the Sick Leave policy.
• Carrying out any other duties as directed by your Manager.

GENERAL DUTIES:

Health and Safety

• Ensure that all potential and real Hazards are reported immediately and rectified
• Be fully conversant with all departmental Fire, Emergency and Bomb procedures
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees

• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
• Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.

Confidentiality

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy
• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. 

Qualifications:

• Medical degree from an accredited institution.
• Minimum 2-3 years of experience as a practicing doctor, with experience in emergency care and general practice.
• Valid medical license to practice in Maldives will be an added advantage.
• Strong diagnostic and treatment skills.
• Outgoing and creative, excellent communication skills.
• Proficient in English.
• Strong multicultural awareness and ability to
• Work with people from diverse cultures.
• Willingness to work flexible hours

Competencies

• Good interpersonal skills with ability to communicate with all levels of colleagues.
• Service oriented with an eye for details.
• Multicultural awareness and able to work and thrive within a culturally diverse environment.
• Good presentation and influencing skills.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.
• Leads to constantly improve the guest and colleague service experience.
• Leadership skills required – collaborative, enabling, and entrepreneurial.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and competencies.

Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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