- Full-Time
- Permanent
- SWISSOTEL
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Swissôtel Sharm El Sheikh All Inclusive Collection, Sharm El-Sheikh, Egypt
__jobinformationwidget.freetext.ExternalReference__
REF39573Q
Reservations Manager
Region
Luxury & Lifestyle
Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.
All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.
Join our motivated and vibrant Team and build your career with us.
We are looking for a Reservations Manager, who will be responsible for the following:
- Direct, guide and train the Reservations team members on their core duties.
- Achieving Reservation KPI for ALL membership enrollment.
- Coach, motivate or discipline ambassador when necessary to achieve a successful and positive team environment
- Focus on and assist in driving LQA, including reporting, training and development of all team members.
- Close liaison with the Reservations and Revenue regional teams on availability, pricing and methodology.
- Ensure stop sales on room types, market segments and rate levels are enforced with the team when directed by the hotel GM & Revenue Regional Director.
- Ensure all arrivals are seamless by managing all arrival checks in conjunction with the reservations and front office teams.
- Process and input reservations following hotel standard operating procedures.
- Take direct reservations when necessary, including all Executive Office bookings.
- Ensuring minimal open outstanding accounts for reservations.
- Co-ordinate group reservations, ensuring contract rates are loaded correctly into reservations to maximize efficiency and eliminate revenue rebates.
- Maintain a positive selling approach to maximize yield in both occupancy and business forcasting.
- Native Arabic speqaker
- A guest-focused personality is essential.
- A prior management or leadership position is preferred.
- Strong organizational and multitasking abilities, with a keen eye for detail.
- Ability to thrive in a fast-paced, team-oriented environment while maintaining a positive attitude.
- Proficiency in Hotel PMS systems, such as Opera and Opera Cloud are favorable.
- Strong interpersonal and problem solving abilities.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Mercure Gold Coast Resort, Carrara, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Carrara
Job Category
Sales & Marketing
Description
Lead and manage the Sales & Marketing Department to maximise market position of the Resort on an ongoing basis ensuring the utilisation of sales resources.Establish and maintain the commercial strateg
Reference
54ceeac7-1395-4059-92c5-33d9c78c8bba
Expiry Date
01/01/0001
Salary
Location
Novotel Rotorua Lakeside, Rotorua, New Zealand
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Graduate Job
Locations
Rotorua
Job Category
Sales & Marketing
Description
What you’ll do:Respond promptly to conference and meeting inquiries, qualify leads, and collaborate closely with the Conference Manager and Sales team to secure new business.Prepare accurate and profe
Reference
8ec026ff-8258-49a5-b191-da5743b985bb
Expiry Date
01/01/0001
Salary
Location
Novotel Mexico City Santa Fe, Mexico City, Mexico
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mexico City
Job Category
Sales & Marketing
Description
Coordinar la generación de venta de los espacios de los salones y diferentes áreas de consumo, proporcionar información, cotizaciones y recorridos en las instalaciones del hotel.
Reference
7e1c4c84-648f-4f7a-bc4b-5a60dccf3255
Expiry Date
01/01/0001
Salary
Location
Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
Dedicated to Orient Express Sailing Yachts, the Vice-President Sales and Marketing is responsible for managing and optimizing the sales and marketing activities.It is a strategic leadership role resp
Reference
43374d0b-8c18-45d7-82bc-a94b29f165b6
Expiry Date
01/01/0001
Salary
Location
Paris, France
Experience Level
Director
Job Schedule
Full-Time
Brands
ORIENT EXPRESS
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
Dedicated to Orient Express Sailing Yachts, the Director of Sales (for the US market) is a strategic leadership role responsible for developing and executing comprehensive sales strategies. This posit
Reference
7861da7a-fe45-4d5a-b7ee-3aba90217a3f
Expiry Date
01/01/0001
Salary
Location
ibis Coimbatore City Centre, Coimbatore, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Coimbatore
Job Category
Sales & Marketing
Description
We are seeking a dynamic and customer-oriented Reservation Executive to join our team in Coimbatore, India. As a key member of our reservations department, you will be responsible for managing guest b
Reference
0fb03c1b-3cea-49b9-85b3-f00abfc7e81b
Expiry Date
01/01/0001
Salary
Location
Queen Elizabeth 2, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Coordinate and manage all aspects of event planning, including venue selection, logistics, catering, and audiovisual requirements.Develop and maintain relationships with vendors, suppliers, and event
Reference
64e11e50-6d4d-4939-86c0-c3fe20d41ad1
Expiry Date
01/01/0001
Salary
Location
ibis Edinburgh Centre South Bridge - Royal Mile, Edinburgh, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Edinburgh
Job Category
Sales & Marketing
Description
What is in it for you:ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)Free night stays in our UK hotels (T&C Applies)Complimentary Staff mealUni
Reference
2c35bcb3-fa50-4368-b3cb-785e7fde60e2
Expiry Date
01/01/0001
Salary
Location
Mövenpick Beirut, Beirut, Lebanon
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Beirut
Job Category
Sales & Marketing
Description
- Design and execute both online and offline marketing strategies to increase visibility, brand reach and achieve the objectives and KPIs set at the business level.- Coordinate and review the digital
Reference
85a1fce9-f98d-40b6-8dde-dede60840484
Expiry Date
01/01/0001
Salary
Location
Mövenpick Jeddah City Star, Jeddah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Jeddah
Job Category
Sales & Marketing
Description
The incumbent is responsible for solicit group business for the hotel. Maximize profits of the hotel through creative and selective selling. Hotel sales managers manage sales accounts for both boutiqu
Reference
ceffaf1a-3443-41dd-a5da-957c6a05b573
Expiry Date
01/01/0001