Reservations Intern

We are ibis Schiphol Amsterdam Airport, a bustling three-star hotel with 644 rooms, four unique F&B outlets, and a top team of 78 colleagues who warmly welcome our guests every day. Do you have the skills, humour and manager ability to make the guest and your colleagues feel at home? Then you are what we are looking for! 

What’s in store for you as a Reservations Intern?

As the first friendly voice our guests and clients hear, you’ll be the heart of our reservation desk. You manage both individual and group bookings with care and precision — but that’s not all. Every reservation is a golden opportunity to boost business, and you know exactly how to unlock it by asking the right questions and listening closely.

You’ll actively inform guests about all the amazing options our hotel offers turning every call or email into a memorable “Feel Welcome” moment. Our motto is “Feel Challenged” and trust us, this role is packed with opportunities to learn, grow, and take initiative!

What do we need from you?

• You’re looking for a full-time internship with flexible working hours.
• Hospitality runs through your veins; you’re genuinely service-oriented and love turning opportunities into wins.
• You’re a master communicator, fluent in both Dutch and English, and able to connect authentically with every guest.
• You’re eager to learn and grow, with a proactive, positive mindset.

Sounds good right? But what’s in it for you? 

• Internship allowance of 750 euros per month

• Ibis is part of the Accor family. This means discount on overnight stays, food and drinks at colleague hotels worldwide;  

• If you come to the hotel by car we can arrange a free parking spot; 

• The opportunity to grow and develop yourself within your role, the hotel and even the Accor group; 

• Of course we will also provide a free lunch or dinner, a good pension scheme and the opportunity to experience our hotel as a guest with our ibis Employee Experience program! 

Are we a match?  
Great! Apply now and send us your application via email: romy.moll@accor.com.  
Do you still have some questions? No problem! Our HR manager, Romy Moll is more than happy to tell you everything you need to know about the hotel or the role.