JUMP TO CONTENT
  1. Full-Time
  2. Permanent
  3. PULLMAN
  4. Rooms

__jobinformationwidget.freetext.LocationText__

Pullman Dubai Downtown, Dubai, United Arab Emirates

__jobinformationwidget.freetext.ExternalReference__

REF79403C

Reservations Agent

Region

MEA SPAC


Company Description

Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.  


Job Description

Your day to day will include:

  • Handle all incoming reservations enquiries in a timely manner, taking particular care to up-sell and maximize revenue opportunities.
  • Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
  • Act as an Accor ambassador, aiming to enhance the company’s image and market reputation, internally and externally.
  • Lead by example when attending to guest requests. Show efficiency in constantly striving to provide total customer satisfaction.
  • Strong attention to detail ensuring accurate recording to ensure memorable experiences and stays for our guests

Qualifications

  • Should have min. 1 year experience as Reservations Agent for a Hotel. 
  • Should be well versed with OPERA and other related system
  • Strong interpersonal and communication skills with a passion for service

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US