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  1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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SWISSOTEL SWISSOTEL TASHKENT (EX MIRAN), Tashkent

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REF3137F

Reservation Agent

Region

Europe and North Africa


Company Description

Accor tarmog‘iga a’zo mehmonxonamizga qo‘shiling. Bu guruh 45 dan ortiq brendni, 5 500 ta mehmonxonani, 10 000 ta restoran va turmush tarziga oid maskanlarni birlashtiradi. Bu yerda biz sizga va siz olib keladigan tajribaga ishonamiz. Rivojlanish va martaba pillapoyalaridan ko‘tarilish uchun ko‘plab imkoniyatlar mavjud. Har bir ishora, har bir tabassum, har bir harakat – mijozlarimiz, hamkasblarimiz hamda sayyoramiz uchun ijobiy va unutilmas taassurot qoldirishga xizmat qiladi. Birgalikda biz mas’uliyatli mehmondo‘stlik konsepsiyasini hayotga tatbiq etamiz.

Heartist® bo‘lish imkoniyatidan foydalaning va yuragingiz sizni hayot tezroq uradigan bu dunyoda yetaklasin.


Job Description

Mehmonxona mahsulotlari va xizmatlari bo‘yicha telefon, faks, elektron pochta va boshqa vositalar orqali tushgan so‘rovlarga javob beradi.

Mehmon ehtiyojlarini aniqlaydi va talablariga muvofiq mos xona va tarifni taklif qiladi.

Rezervatsiyani eng aniq ma’lumotlar bilan rasmiylashtiradi, shunda mehmon kutganidan yuqori xizmat olishini ta’minlaydi.

Guruhlar bo‘yicha umumiy tushunchaga ega – jumladan, cut-off sanalari, bloklash va bron siyosati hamda tartiblari haqida.

Ingliz, o‘zbek va rus tillaridan mukammal foydalanadi.

Revenue Management strategiyalari, savdo darajalari va yo‘naltirilgan tariflarni tushunadi hamda mehmonxonadagi mavjud fond asosida ulardan foydalana oladi.

Eng yuqori darajadagi mehmonlarga xizmat ko‘rsatishni ta’minlash va maksimal daromad olish uchun barcha boshqa bo‘limlar bilan hamkorlik qiladi, muvofiqlashtiradi va muloqot qiladi.

Mehmonxonaning barcha imkoniyatlari, xizmatlari va ish soatlari haqida to‘liq ma’lumotga ega bo‘lib, so‘rovlarga ishonchli va samarali javob bera oladi.

Doimiy ravishda shaxsiy xizmat ko‘rsatish mukammalligiga va foydalilikka intilishini maxsus topshiriqlar orqali namoyon etadi.


Qualifications

Uzbekistan citizenship (only citizens will be considered)

A’lo darajadagi savdo ko‘nikmalari, mehmonlarga xizmat ko‘rsatish ko‘nikmalari, professional taqdimot va yuqori darajadagi muloqot qobiliyatiga ega bo‘lishi shart.

Ingliz, rus va o‘zbek tillarini mukammal bilishi (og‘zaki va yozma).

Opera tizimi hamda boshqa Microsoft dasturlarini mukammal bilishi. Windows va MS Office dasturlari bo‘yicha kompyuter savodxonligi shart.

Shunga o‘xshash lavozimda 1–2 yillik ish tajribasiga ega bo‘lishi lozim.


Additional Information

  • Xalqaro Swissôtel (Accor Group) 5 yulduzli mehmonxonasida ish tajribasi.
  • Professional rivojlanish va treninglar.

  • Raqobatbardosh ish haqi va kompensatsiya paketi.

  • Dinamik va zamonaviy ish muhiti.

📩 Please email your CV to HC093-HR@Accor.com with the subject “Reservation Agent – Swissôtel Tashkent”. In your email, briefly state: (1) your Uzbekistan citizenship.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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