- Full-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
Pullman Paris Roissy-CDG Airport, Roissy-en-France, France
__jobinformationwidget.freetext.ExternalReference__
REF1152N
Réceptionniste / Welcomer H/F
Region
Europe and North Africa
Ton environnement de travail :
Le Pullman Roissy Charles de Gaulle c’est :
- 305 chambres où tous nos équipements sont réunis pour garantir un maximum de bien-être
- 13 salons de réunions et rendez-vous professionnels
- 1 salle de fitness proposant hammam et sauna pour laisser place à la détente
- 1 espace de restauration, cosmopolite et contemporain « Le Culinaire Bazaar »
- 1 bar représentant l’empreinte de la marque
L'hôtel dispose également d'un parking privatif.
En rejoignant le Pullman Paris Roissy CDG Airport, vous intégrez le groupe Accor. Notre réussite repose sur l’ensemble de nos collaborateurs, hommes et femmes du monde entier. C’est la raison pour laquelle Accor met en place une politique de ressources humaines internationale pour motiver et fidéliser nos talents au service de nos clients.
- Gérer l’accueil physique et téléphonique de la clientèle
- Prendre en charge le client de sa réservation à son départ de l’établissement (check-in/check out)
- Prendre les réservations
- Gérer les plaintes
- Mettre en place des actions de vente (upselling)
- Facturer le client
- Effectuer des tâches administratives
- Être garant de la caisse
- Traiter les mails
- Effectuer le porterage (aide aux bagages)
Le métier de réceptionniste demande avant tout, beaucoup de savoir-être.
Une aisance relationnelle, l'écoute, le sens du contact et du service client seront des incontournables, sans oublier la ponctualité et la fiabilité.
Être souriant(e), dynamique et polyvalent(e) seront votre quotidien.
Vous parlez français couramment, à l'écrit comme à l'oral, un niveau d'anglais professionnel vous permettra d'être à l'aise avec une clientèle étrangère et serait un réel atout.
Votre présentation, tout comme votre élocution devront être soignés.
Une première expérience dans la relation client serait un avantage.
Vous aimez travailler en équipe ?
Si vous vous reconnaissez dans cette description, n'hésitez à nous faire parvenir votre candidature.
Tes avantages :
- 13ème mois (après 3 mois d'ancienneté)
- Avantage nourriture de 8.30EUR / jour travaillé
- Primes de participation et Intéressement / MUTUELLE / Prévoyance
- Parking collaborateur ou Remboursement du titre de transport à hauteur de 50%
- Carte avantages et réduction ACCOR / Comité d'Entreprise
- Nuit découverte pour 2 personnes (à la validation de la période d’essai)
Cette offre est ouverte aux personnes en situation de handicap.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Pullman Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Rooms
Description
The Role Under the guidance and supervision of the Front Office Manager and / or the Night Manager, and within the limits of the established Accor, his/her responsibilities are to provide efficient, p
Reference
6ff09cf5-efb7-4258-9812-7237f942c152
Expiry Date
01/01/0001
Salary
Location
Pullman Adelaide, Adelaide, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Adelaide
Job Category
Rooms
Description
The role:Provide exceptional customer service from the heart by responding to requests promptly, efficiently and courteously.Participate in training and development programs to enhance skills and capa
Reference
5ee1c3a2-3a6a-4fc2-b727-ba4b539ee404
Expiry Date
01/01/0001
Salary
Location
Pullman New Delhi Aerocity, New Delhi, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
New Delhi
Job Category
Rooms
Description
JOB PURPOSEGuest Services provide day‐to‐day supervision, direction and leadership to all associates in accordance with the objectives, performance and quality standards established by Pullman & Novot
Reference
088a357f-9866-434b-9b3e-c146832bf80d
Expiry Date
01/01/0001
Salary
Location
Raffles Udaipur, Udaipur, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Udaipur
Job Category
Rooms
Description
We are looking for an experienced Front Office professional to join our team. Reporting to the Rooms Division Manager, you will: Lead a shift of Front Office professionals, ensuring our guest's experi
Reference
19c17e37-0248-45e5-ad51-4f2791f41b39
Expiry Date
01/01/0001
Salary
Location
Mercure Brisbane Garden City, Upper Mount Gravatt, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Australia
Job Category
Rooms
Description
Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. This is a great opportunity for a strong Assistant Manager to take the next step in their ca
Reference
b0363c70-a5f6-4622-bde9-95f337ab0856
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne South Wharf, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
The Guest Service Agents are the first and last impression at the hotel. The position is responsible for ensuring exceptional service is provided to guests at all times, making guests feel both welcom
Reference
ba4930e4-561a-44f5-a340-93c61a19a5cd
Expiry Date
01/01/0001
Salary
Location
Novotel Brisbane South Bank, Brisbane, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brisbane
Job Category
Rooms
Description
In this role you will:With a hands-on approach, effectively manage the Hotel Front Office operation to achieve a reputation as a market leader in individualised customer focused service in the hotel l
Reference
0b2cbd60-fa87-4390-a02b-ceb25bb41f4b
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Edmonton
Job Category
Rooms
Description
Guest Service Agent (Full Time)First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have
Reference
3b9c2eb7-e53a-498a-b35b-149a383b7f72
Expiry Date
01/01/0001
Salary
Location
ibis London Wembley, Wembley, United Kingdom
Experience Level
Associate
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Wembley
Job Category
Rooms
Description
Do you have a passion for people? Do you enjoy meeting new faces every day? If this is the case… Then we want YOU to join our Front Office team! :) Ibis London Wembley is looking for positive team me
Reference
91c3924c-8d12-4379-bb98-6c4c6660d7a3
Expiry Date
01/01/0001
Salary
Location
Contagem, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Contagem
Job Category
Rooms
Description
Receber e atender os clientes conforme o estilo da marca de atuação. Prestar informações diversas, de acordo com as necessidades dos clientes e práticas essenciais da área. Colocar os clientes no “cor
Reference
9d166b9a-10f5-4e24-9497-30c75e0f5a42
Expiry Date
01/01/0001