- Full-Time
- Permanent
- FAIRMONT
- Rooms
__jobinformationwidget.freetext.LocationText__
Fairmont Hotel Macdonald, Edmonton, Canada
__jobinformationwidget.freetext.ExternalReference__
REF44034P
Guest Service Agent (Full Time)
Region
Luxury & Lifestyle
Your team and working environment:
Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Guest Service Agent (Full Time)
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What You Will Be Doing:
- Provide effective, efficient service in a friendly manner
- Check in and out hotel guests according to standards and policies
- Ensure the highest level of guest satisfaction by addressing concerns promptly
- Review and prepare for VIP and ALL loyalty members arrivals to ensure a flawless check-in experience
- Keep front desk stocked, organized, tidied, and sanitized
- Maintain a professional, neat and well-groomed appearance adhering to Hotel grooming standards
- Other responsibilities connected with Front Office may be required
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs, and ramps.
Your experience and skills include:
- Previous front desk/reception experience a strong asset
- Must have effective communication skills
- Knowledge of Microsoft Windows XP an asset
- Knowledge of Micros PMS/Opera an asset
- Must have a good command of the English language
- Hotel/Hospitality degree or diploma an asset
- Available for shift work including weekends and holidays
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
What is in it for you:
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Career development opportunities with national and international promotion opportunities. The sky is your limit
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Novotel Brussels City Centre, Brussels, Belgium
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brussels
Job Category
Rooms
Description
Faire le check-in des clients dans plusieurs langues de manière professionnelle, accueillante et personnalisée tout en appliquant la politique tarifaire et les procédures. Vous serez amené(e) à rensei
Reference
68991ba1-95a9-48c9-bf94-0967c7191465
Expiry Date
01/01/0001
Salary
Location
Novotel Bur Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Novotel Bur Dubai is looking for Front Desk AgentGeneral Purpose: With the goal of providing a superior experience, the Front Desk Agent is involved in any and all aspects of the guest experience. The
Reference
3e22bc99-297e-44c7-b38e-73b84b33cc0f
Expiry Date
01/01/0001
Salary
Location
Fairmont Winnipeg, Winnipeg, Canada
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Winnipeg
Job Category
Rooms
Description
As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for th
Reference
acfd2560-44f6-43c8-92a4-89ac70bf7184
Expiry Date
01/01/0001
Salary
Location
Fairmont Quasar Istanbul, İstanbul, Turkey
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Istanbul
Job Category
Rooms
Description
Kat GörevlisiDağıtılan tüm misafir odalarının yanı sıra katındaki diğer tüm servis ve dolaşım alanlarını en yüksek temizlik ve hijyen standartlarına göre temizlemek.Sunulan her eğitime katılmak ve öze
Reference
90adf829-53aa-46cd-a57d-d7327a56798a
Expiry Date
01/01/0001
Salary
Location
Novotel Suites Paris Stade de France, Saint-Denis, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Saint-Denis
Job Category
Rooms
Description
Vos missions essentielles :En tant que réceptionniste tournant(e), vous serez bien plus qu'un simple hôte d'accueil. Vous serez le maître de cérémonie qui garantit que chaque client repart avec des so
Reference
f8f85e51-6aa3-4dde-b442-d5f091a95b82
Expiry Date
01/01/0001
Salary
Location
NOVOTEL PARIS NORD EXPO AULNAY, AULNAY SOUS BOIS
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Vous vous couchez parfois à l’heure où les gens se lèvent ? Nous avons le poste qui vous permettra d’être un oiseau de nuit ! Nous recherchons pour notre hôtel Novotel Paris Nord Expo Aulnay à Auln
Reference
PGMYD751
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Downtown, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Welcomes the guests and provides assistance with their luggage upon arrivalMaintains a professional / friendly relationship with guests to ensure their well-being.Liaise with Front Office and Housekee
Reference
f5839b2a-44c4-4fcb-a9ce-508af5816854
Expiry Date
01/01/0001
Salary
Location
ibis Kolkata Rajarhat, Kolkata, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Kolkata
Job Category
Rooms
Description
We are seeking a dynamic and customer-focused Front Office Executive to join our team. As the first point of contact for our guests, the Front Office Executive plays a crucial role in ensuring excepti
Reference
44034d47-4e64-4994-b04d-64e027c4c126
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Rooms
Description
Guest Relations OfficerFirst impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a m
Reference
e8cac830-ed3d-4bed-9618-b4e17c31a790
Expiry Date
01/01/0001
Salary
Location
Mövenpick Jeddah City Star, Jeddah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Jeddah
Job Category
Rooms
Description
Supervise and ensure the safety of swimmersRescue swimmers in danger of drowning and administer first aidInspect facilities for cleanliness; complete general pool cleaning and maintenance duties at re
Reference
86f1d62d-e89a-460f-9e61-361c8072c685
Expiry Date
01/01/0001