- Full-Time
- Permanent
- Rooms
- ACCOR
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Mercure Grand Hotel Metz Centre Cathédrale, Metz, France
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REF4008R
Réceptionniste tournant polyvalent
Region
Europe and North Africa
Boutique hôtel Mercure de 61 chambres, appartenant au groupe Value State, 100% rénové en mai 2022. L'hôtel propose 4 catégories de chambres, service petit déjeuner, salle de fitness, offre de bar variée et locale, et une verrière intérieure.
Le Mercure Grand Hôtel Metz Centre Cathédrale est un établissement récemment rénové au cœur de Metz, offrant un cadre accueillant et moderne pour les voyageurs. Notre mission est de fournir une expérience inoubliable à nos clients grâce à un service exceptionnel et une attention aux détails.
Réceptionniste Tournant Polyvalent (H/F) – 39h/semaine
Nous recherchons un(e) réceptionniste tournant polyvalent pour rejoindre notre équipe.
Vous serez en charge d’assurer l’accueil et le suivi des clients aussi bien en journée qu’en service de nuit.
Missions principales :
- Accueillir et renseigner les clients avec professionnalisme
- Gérer les arrivées, départs et réservations
- Assurer le standard téléphonique et le suivi des demandes
- Effectuer les encaissements et la facturation
- Participer aux tâches de jour et de nuit (contrôles, clôtures, préparation du petit déjeuner, veille de sécurité)
Profil recherché :
- Sens du service et de l’accueil
- Rigueur, autonomie et polyvalence
- Bon relationnel et esprit d’équipe
- Expérience en réception hôtelière ou dans un poste similaire appréciée
- Maîtrise de l’anglais obligatoire
Conditions :
- Contrat 39h/semaine
- Shifts en alternance (jour/nuit)
Type d'emploi : Temps plein, CDI
Langue:
- Anglais (Requis)
Lieu du poste : En présentiel
L'établissement appartient au groupe Value State Hotels qui a franchisé l'établissement.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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