- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Brussels City Centre, Brussels, Belgium
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REF76545P
Réceptionniste Tournant (M./F./X.) Novotel and Ibis Brussels City Centre
Region
Europe and North Africa
- Accueillir personnellement et chaleureusement chaque client.
- Assurer les opérations liées à l’accueil et au départ du client (connaissance Opera est un plus).
- Renseigner et accompagner le client tout au long de son séjour.
- Valoriser les différentes prestations de l’hôtel pour optimiser les ventes.
- Gestion de la facturation et de l’encaissement des prestations.
- Répondre aux appels téléphoniques et prendre les réservations
- Assurer les informations nécessaires aux services et collègues concernés
Maitrise du français et de l’anglais, autre langue appréciée
Connaissance Excel (, Opera et ResaWeb sont un plus)
Sens du service et de l’accueil
Très bon relationnel, excellente communication (interne et clientèle)
Organisation, rigueur et indépendance dans le travail confié
Flexibilité et polyvalence
Remboursement du titre de transport
13ème mois
- Chèques repas
- Eco-chèques
- Remboursement du titre de transport
- Prime trimestrielle sur objectifs collectifs.
- Assurance hospitalisation + épargne retraite.
- Carte Accor Heartist (avantages partout dans le monde dans nos hôtels et restaurants, ...).
- Un hôtel 4 étoiles (217 chambres) – groupe multimarques avec opportunités d’évolution
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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