- Full-Time
- Permanent
- NOVOTEL
- Rooms
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Novotel Paris la Défense Esplanade, Paris, France
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REF121201M
Réceptionniste tournant H/F/X
Region
Europe and North Africa
Rejoignez l’équipe dynamique du Novotel Paris La Défense Esplanade !
Vous êtes passionné(e) par le service client et aimez relever des défis dans un environnement stimulant ? Alors, cette annonce est faite pour vous ! ✨
Le Novotel Paris La Défense Esplanade, hôtel de 280 chambres avec un restaurant et un bar, vous invite à faire briller votre talent au cœur de la capitale
Nous recrutons un(e) Réceptionniste tournant(e) pour rejoindre notre équipe !
Vous aimez l’univers de l’hôtellerie, le contact avec la clientèle et les journées qui ne se ressemblent pas ? Rejoignez notre équipe et participez à offrir une expérience de qualité à nos clients.
Vos missions
Accueillir et renseigner les clients avec professionnalisme et convivialité
Effectuer les check-in et check-out
Gérer les réservations et les demandes clients
Répondre aux appels téléphoniques et aux e-mails
Assurer le suivi des demandes et la satisfaction de la clientèle
Effectuer les opérations de caisse et de facturation
Veiller au bon déroulement des séjours
Assurer ponctuellement les services du matin, de l’après-midi et de nuit selon le planning
Assurer la continuité et la sécurité de l’établissement lors des shifts de nuit
Profil recherché
Expérience en réception hôtelière appréciée
Excellent sens de l’accueil et du service
Bonne présentation et aisance relationnelle
Organisation, autonomie et réactivité
Maîtrise du français et bon niveau d’anglais
La connaissance d’un logiciel hôtelier est un plus
Disponibilité pour travailler en horaires décalés, week-ends et jours fériés
Vous êtes motivé(e), souriant(e) et aimez le contact avec la clientèle ? Envoyez-nous votre CV à Medhi.ERRAFIAI@accor.com et rejoignez-nous !
Package
- 13ᵉ mois
- Intéressement
- Participation
- Mutuelle
- Prise en charge à 50 % du Pass Navigo
- Carte ALL Heartist® et ses nombreux avantages
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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