- Full-Time
- Permanent
- NOVOTEL
- Rooms
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Novotel Massy Palaiseau, Palaiseau, France
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REF364G
Réceptionniste tournant (H/F)
Region
Europe and North Africa
L'hôtel est situé au coeur de l'agglomération de Massy-Palaiseau à 10 mn des gares TGV et RER de Massy
Niché dans un parc de 2 ha et entièrement rénové en 2021, il dispose de 147 chambres, 7 salles de réunion, 1 restaurant, 1 bar et une grande terrasse avec piscine.
En tant que Réceptionniste tournant(e) H/F, vous aurez les missions suivantes :
- Assurer un accueil chaleureux, efficace et conforme aux standards de qualité de l'établissement
- Répondre aux demandes des clients et favoriser leur bien-être dans l'hôtel
- Gérer les arrivées et départs des clients en suivant les procédures du groupe ( prise de garanties, facturation, encaissement)
- Prendre des réservations par mail et par téléphone
- Prendre des initiatives pour développer en équipe la qualité de l'expérience client
- Développer le recrutement de nouveaux membres au programme ALL
- Assurer le suivi et la remise de la caisse journalière
- Veiller à la sécurité des clients et de l’établissement
Vous bénéficiez d'une expérience en réception (stage, apprentissage, etc.) en qualité de Réceptionniste tournant(e) ainsi que la maîtrise de l’anglais et une deuxième langue, vous êtes dynamique, rigoureux et avez le goût pour le travail d’équipe, alors vous avez les atouts essentiels pour intégrer notre équipe et réussir vos missions.
Poste en CDI 39h/semaine
13ème mois - Mutuelle - Intéressement collectif - Participation - Carte Heartist - Remboursement transport 50%
Hôtel managé ESSENDI
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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