- Full-Time
- Permanent
- IBIS STYLES
- Rooms
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IBIS STYLES NANTES CENTRE PLACE GRASLIN, NANTES
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KWWBK192
Réceptionniste polyvalent(e) H/F
This vacancy has now expired. Please see similar roles below...
Bienvenue dans un métier qui vous permet d’être au cœur de la vie d’un hôtel et de vous ouvrir les portes d’un quotidien épanouissant au sein d’un groupe à envergure internationale !
- Assurer la satisfaction client (de l'arrivée au départ), le bien-être des clients est toujours votre priorité.
- Faire le lien avec les différents départements de l’hôtel selon les demandes clients, vous êtes un “facilitateur” reconnu au sein de l’établissement
- Vous avez à cœur d’améliorer continuellement la qualité des services de l’hôtel, vos idées sont les bienvenues
- Vous êtes garant de la fidélisation des clients, ils reviendront sûrement un peu pour vous
- Vous serez formé au suivi financier des recettes, et à la sécurité des biens et des personnes
- Gérer les appels téléphoniques et répondre aux mails
- Vérifier les réservations entrantes et les garanties de paiement
- Assurer le bon déroulement du petit déjeuner
Avantages:
- 13ème mois
- Prime mensuelle selon la réussite des objectifs
- Travailler avec une équipe dynamique et agréable
- Horaires flexibles
- Mutuelle très avantageuse
- Prise en charge de 50% du transport quotidien
- Formations sur tous les métiers de l’hôtellerie, tout au long de votre carrière
- Possibilité d'évolution dans le groupe sur France entière
- Indemnité nourriture
Autonome, dynamique, vous avez le sens de l'hospitalité et le goût du travail bien fait
Très à l’aise en français et en anglais, vous maîtrisez aussi une 3e langue ou aimez découvrir de nouvelles culture.
Une première expérience et connaissance du logiciel Fols est un plus !
Vivez en ACCOR avec vos talents, rejoignez nous dès maintenant !
#BeALLYouAre.
Poste ouvert aux débutants
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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