- Full-Time
- Permanent
- Rooms
- ACCOR
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Sofitel Rabat Jardin des Roses, Rabat, Morocco
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REF453M
Réceptionniste ( H/F)
Region
Luxury & Lifestyle
- Vous participez aux opérations de clôture,
- Vous gérez les caisses et les facturations,
- Vous assurez le standard téléphonique et pouvez être amené(e) à prendre des réservations,
- Exemplaire dans votre manière d’être, de faire, vous avez à cœur la satisfaction du client, un comportement et une communication exemplaire,
- Garant de la sécurité, vous assurez le calme et la sécurité des biens et des personnes dans l'hôtel,
- Vous respectez et appliquez les normes de sécurité de l'établissement.
Présentez et proposez au client le programme de fidélité de la marque ; adapte ses argumentaires en fonction des besoins du client
Vous conaissez les prestations proposées par l’hôtel ; anticipe les demandes d'information du client et l'invite à les utiliser.
- La maitrise d'Opéra e
- Souriant(e), sens du service et à l'écoute, excellent relationnel
- Attitude et comportement adaptés à l'univers du Luxe
- Capacité d'adaptation, organisation et rigueur
- Force de proposition et proactivité
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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