- Full-Time
- Temporary
- NOVOTEL
- Rooms
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Novotel Toulouse Centre Wilson, Toulouse, France
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REF96593N
Réceptionniste de nuit CDD - H/F
Region
Europe and North Africa
Situé sur la place Wilson, au cœur de Toulouse, le Novotel Toulouse Centre Wilson est un hôtel 4 étoiles animé et accueillant. Avec ses 133 chambres, ses espaces de vie modernes et ses nombreux services, il offre un environnement de travail stimulant, au contact d’une clientèle locale et internationale.
Ici, polyvalence, entraide et dynamisme sont les clés du quotidien.
Nous collaborons également avec l’institution voisine, la Brasserie Le Capoul, pour offrir à nos clients une expérience locale complète, entre élégance, confort et convivialité.
N recherchons un(e) Réceptionniste de Nuit passionné(e), autonome et réactif(ve).
- Accueillir nos clients avec calme et efficacité lors des arrivées tardives
- Réaliser les procédures de check-in / check-out sur les systèmes Opera/FOLS
- Gérer les appels, les réservations de dernière minute, et informer les clients
- Veiller à la sécurité des biens et des personnes durant la nuit
- Rédiger un compte rendu précis à transmettre à l’équipe du matin
- Répondre aux demandes des clients et garantir leur satisfaction, même à 2h du matin
- Travailler en binôme avec un collègue dédié à la partie restauration
- Formation en hôtellerie-restauration souhaitée
- Expérience en réception appréciée (mais pas obligatoire)
- Anglais professionnel (une 2ᵉ langue est un vrai plus)
- Aisance relationnelle, autonomie, rigueur et sens du service
- Bonne gestion du stress et capacité à prendre des initiatives
Poste en CDD pour le remplacement d'un collaborateur
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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