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  1. Full-Time
  2. Permanent
  3. MOVENPICK
  4. Rooms

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Mövenpick Hotel Auckland, Auckland, New Zealand

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REF78394Z

Receptionist

Region

MEA SPAC


Company Description

Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an unforgettable dining experience. Mövenpick Hotel Auckland blends modern elegance with Swiss hospitality, offering 207 stylishly appointed rooms designed for comfort and relaxation.


Job Description

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience 
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  • Take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us
  • Treat every customers information with the highest level of confidentiality
  • Available to work across a 7 day roster including shift work

Qualifications

  • Service focused personality is essential
  • 1-2 years previous experience in a customer facing role 
  • Prior experience working with Opera or a related system is preferred but not required
  • Hospitality and Tourism Degree preferred but not required
  • Exceptional personal presentation, articulate verbal communication and excellent telephone manner

Additional Information

  • Staff & Friends/Family rates at Accor hotels worldwide
  • Opportunities for further development and worldwide career progression
  • Diverse and inclusive work culture
  • EAP Services +  Flexible Rosters
  • Supportive & Inclusive Leadership + Collaborative & Respectful Management
  • Free meal at work + Anniversary Stay (Every year) + Annual Wage Review + Weekly Pay + Uniform

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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