Reception Team Leader - Ibis Bristol Centre

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As our next Reception Team Leader at Ibis Bristol Centre, you…

• Will provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.
• Assist in effectively running the front office operations with a hands-on approach.
• Help guests and create positive experiences.
• Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
• Maintain strong working relationships and communicate with all departments.
• Work duty manager shifts as and when required. 

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.

• A self-starter who has the ability to work unsupervised, who has strong experience in a Team Leader/Supervisor Hotel receptionist role or is ready for the next step in their career and can evidence this. 
• Someone with a positive attitude and a genuine customer service focus.
• A fast-thinking, problem solver with initiative that takes pride in creating and delivering memorable guest experiences.
• Superb communication skills to interact with guests and other members of the team. 
• Brilliant organisation skills.
• Have great leadership skills. 

Benefits

As part of our team you can have:

• Salary - £ 12.97 per hour.
• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

Information on the processing of personal data:

When you submit an application to Accor UK Economy Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.

We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.

In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).

Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.