- Full-Time
- Permanent
- SOFITEL
- Rooms
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Sofitel Baru Calablanca, Cartagena, Colombia
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REF2075E
Reception Supervisor
Region
Luxury & Lifestyle
In Sofitel, the French lifestyle is not just a mood: "Frenchness" is about savoir-être — a certain know-how that comes naturally as an elegant and sophisticated way of life. Living life the French way means embracing life spontaneously and passionately, always finding joy in everything, whether through lively culinary experiences, wellness programs, beautifully designed spaces, or a thoughtful blend of art and culture. It is this personalized lifestyle and culturally inspired travel experience that Sofitel is committed to offering our guests.
As our Reception Supervisor, you will be responsible for ensuring a flawless welcome experience for hotel guests, leading the reception team to deliver exceptional customer service.Supervise and coordinate the daily activities of the reception staff, ensuring an efficient and professional service.
Ensure a warm welcome and farewell for all guests, effectively handling any requests to maximize their satisfaction.
Monitor the check-in and check-out process to ensure it runs smoothly and without issues.
You should have a technical or professional degree in Hospitality and Tourism or a related field, with over 5 years of experience in the luxury hotel sector and at least 4 years in a similar role, with proficiency in the Opera system.Advanced conversational English is a mandatory requirement, and a third language is desirable.
Benefits and preferential rates at Accor Hotels worldwide.
Opportunity to develop your talent with global growth and career advancement options.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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