Company Description
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
Our Location
Discover a career that fuels your passion for outdoor adventure, natural beauty, and community in the heart of Telluride, Colorado. At Fairmont Heritage Place, Franz Klammer Lodge, you can grow professionally while embracing a lifestyle defined by mountain living, world‑class recreation, and year‑round festivals.
Living and working in a remote box canyon is a once‑in‑a‑lifetime experience, one that inspires our team to work hard, play hard, and bring their whole selves to work every day. Join a group of driven, empowered individuals who value balance, purpose, and connection.
Enjoy an exceptional work‑life balance, unparalleled benefits, and the opportunity to thrive in an environment unlike anywhere else. Take the leap and join the Fairmont family today.
Please note: Employee housing is not available.
Hotel Overview
Fairmont Heritage Place, Franz Klammer Lodge, ideally situated in Mountain Village, offers more than a traditional resort experience. It provides luxury residential living in one of the world’s most iconic mountain destinations. While long known for its exceptional skiing, Telluride also boasts a vibrant summer season filled with festivals and endless outdoor activities. Our lodge is steps from the gondola, ski slopes, golf course, and a variety of adventure opportunities, making it the perfect home base for both work and play.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
Always lending a helping hand with a smile. As a Reception Host & Driver, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.
What is in it for you:
- Wonderful work-life balance with access to the outdoors steps away from the lodge.
- Employer Sponsored Benefit Packages including 100% covered Employee Only Health Insurance Coverage. Total possible coverages include: health, dental, vision, STD, LTD, Life, AD&D, Supplemental Coverages, Ski/Spa Pass, EAP, and 401k!
- Incredible team culture with many engagement opportunities. A place to feel appreciated.
- Seasonal full-time employment, job-attached based on performance.
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Summary of Responsibilities:
Reporting to the Front Office Manager, your responsibilities include, but are not limited to:
- Providing safe and comfortable shuttle transportation to and from the Telluride and Montrose airports.
- Ensuring timely delivery of Guests’ luggage, messages, and other items throughout the property.
- Providing personalized room orientations in a warm and professional manner.
- Delivering professional, friendly, and engaging service.
- Attending scheduled departmental meetings.
- Assisting Owners and Guests with hotel information and services in an informative and helpful manner.
- Following all departmental policies, procedures, service standards, and safety guidelines.
- Maintaining a welcoming presence in the Reception Area as an ambassador of the property and brand.
- Performing other duties as assigned.
Qualifications
Qualifications:
- Valid Driver's License in good standing required
- 21 Years of age or older with 5+ years of driving experience
- Previous experience in guest services department preferred
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Frequent kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Additional Information
Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.
Starting hourly wage: $20.02/hr
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Other benefits found in "What's In It For You?"
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
