__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Temporary

__vacancyopjusttionswidget.opt-Brands__ IBIS STYLES

__vacancyopjusttionswidget.opt-Job Category__ Rooms

Descripción de la empresa

Qué ofrecemos a los miembros de nuestro equipo:

Un hotel precioso en el que trabajar en pleno centro de Madrid en el que hemos creado un ambiente increíble para los huéspedes, pero para el equipo también!
Convertirte en un Heartist y trabajar en un ambiente que fomenta que seas tú mismo y liberes tu creatividad!
Tarjeta de Beneficios que ofrece tarifas con descuento en los hoteles Accor en todo el mundo.
Oportunidad para desarrollar su talento y crecer dentro de su hotel y en todo el mundo!
Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos

Descripción del empleo

Para cubrir una baja temporal

Cómo será tu día:

Realizarás el check in/check out de los clientes, gestionarás las reservas, ofrecerás atención al cliente e información turística. Los imprescindibles de cualquier recepción!
Realizarás todos los turnos, incluida la auditoría nocturna y el control de la facturación diaria, por lo que debes ser organizado y responsable.
Ofrecerás un servicio excepcional en cada encuentro con el cliente y afrontarás las situaciones relativas al trato con este, ofreciéndole soluciones que satisfagan sus necesidades.
Comunicarás el storytelling del hotel con orgullo, buscando oportunidades de venta y ofreciendo una experiencia personalizada al cliente.
Tendrás turnos rotativos de lunes a domingo con descanso de 2 días semanales consecutivos.
Darás apoyo al servicio de desayuno y de bar cuando sea necesario.

Requisitos

Cómo nos gustaría que seas:

Buscamos perfiles con experiencia mínima de un año en puestos similares.
Una personalidad enfocada en el servicio es esencial.
Si sabes manejar el sistema Opera Cloud, tendrás muchos puntos a tu favor.
Hablar un ingles fluido es básico, porque nuestro cliente es internacional. El francés es muy valorable.
Necesitamos que seas responsable, capaz de resolver problemas, educado y con buenas dotes de comunicación.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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Let your passion shine