__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Brands__ IBIS STYLES

__vacancyopjusttionswidget.opt-Job Category__ Rooms

Descripción de la empresa

Quieres formar parte de nuestro equipo en el nuevo ibis Styles Barcelona Sant Joan Despi 4*?

Cada hotel ibis Styles ofrece una experiencia inmersiva inspirada en una temática única. Asombrosos detalles de diseño, interesantes propuestas de comidas y bebidas, y vivaces espacios comunes para encontrarse y soñar con otros viajeros. El nuevo ibis Styles Barcelona Sant Joan Despi 4* está inspirado en el taller del artista donde tú eres el gran creador de las experiencias inolvidables del cliente y el equipo.

Descripción del empleo

- Revisión de las transacciones realizadas durante el día (reservas, pagos, cobros, facturación).
- Verificación de los reportes financieros del hotel, como ingresos, pagos de huéspedes, y otros cargos.
- Atención a los huéspedes que llegan durante la noche o necesitan asistencia.
- Realización de check-ins o check-outs.
- Resolución de cualquier incidencia que ocurra durante la noche.
- Asegurarse de que las reservas para el siguiente día estén correctamente registradas.
- Confirmar la disponibilidad de habitaciones y coordinar la asignación para el siguiente día.
- Preparar los informes financieros diarios y enviarlos a los departamentos correspondientes.
- Asegurarse de que todos los pagos se registren correctamente.
- Manejo de caja y registros de pagos en efectivo, tarjeta, etc.
- Hacer arqueos de caja si es necesario.
- Apoyo en la supervisión de la seguridad del hotel durante la noche.
- Supervisar el mantenimiento general y alertar sobre cualquier reparación urgente.

Requisitos

Idiomas, Imprescindible Inglés y Francés valorado positivamente.
Actitud amigable, responsable y comprometida con la calidad del servicio y medio ambiente.
Experiencia previa en puestos de recepción o auditoría en hoteles
Capacidad para interactuar con los huéspedes y el personal de manera efectiva.
Buena disposición para resolver problemas y quejas de los clientes
El Night Auditor trabaja principalmente durante la noche, entre las 11:00 p.m. y las 7:00 a.m
Familiaridad con sistemas de gestión hotelera (PMS como Fols y/o Opera.) es un plus
Capacidad para manejar múltiples tareas de manera eficiente
Toma de decisiones rápidas y efectiva en situaciones inesperadas

Información adicional

Nuestro compromiso con la Diversidad & Inclusión:
Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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