- Full-Time
- Permanent
- IBIS BUDGET
- Rooms
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ibis budget Madrid Centro Lavapies, Madrid, Spain
__jobinformationwidget.freetext.ExternalReference__
REF42858T
RECEPCIONISTA HOTEL / FRONT DESK AGENT
Region
Europe and North Africa
Hotel Ibis Budget Madrid Centro Lavapiés, hotel de 100 habitaciones localizado en el corazón de uno de los barrios más vibrantes de la capital.
Si te apetece desarrollar con tu carrera en el mundo de la Hotelería de la mano de una de las cadenas internacionales más importantes, si te apasiona el contacto con la gente, si quieres un trabajo dinámico, en equipo y en el que cada día sea diferente, este es tu lugar.
Las funciones a desempeñar serán:
- Check in/check out de clientes, gestión de reservas y atención al cliente. ¡Los imprescindibles de cualquier recepción!
- Realizarás la auditoría nocturna y el control de la facturación diaria, por lo que debes ser organizado y responsable.
- Ofrecerás un servicio excepcional en cada encuentro con el cliente y afrontarás las situaciones relativas al trato con éste, ofreciéndole soluciones que satisfagan sus necesidades.
- Comunicarás el storytelling del hotel con orgullo, buscando oportunidades de venta y ofreciendo una experiencia personalizada al cliente.
- Una personalidad enfocada en el servicio al cliente es esencial, proactivo y dinámico.
- Experiencia mínima previa de al menos 6 meses en hoteles, abstenerse candidatos que no hayan trabajado en hoteles.
- Imprescindible dominio de inglés. Se valorarán otros idiomas.
- Necesitamos que seas responsable, capaz de resolver problemas, educado y con buenas dotes de comunicación.
- Autónom@ pero capaz de trabajar en equipo.
- Creativ@, nos gusta crear experiencias personalizadas para nuestros clientes y te necesitamos.
- Entre los turnos distinguimos: Mañana, Desayuno, Tarde y Noche. Siempre serán 8 horas consecutivas.
- Contrato 40h/semanales de lunes a domingo con 2 días de descanso.
- 50 días de vacaciones anuales
- Salario: 25-26k brutos anuales
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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