- Full-Time
- Temporary
- RAFFLES
- Rooms
__jobinformationwidget.freetext.LocationText__
Raffles Bali, South Kuta, Indonesia
__jobinformationwidget.freetext.ExternalReference__
REF35851A
Raffles Wellbeing Butler
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Nestled in the beautiful Jimbaran Bay, in Jimbaran Hijau development area, Raffles Bali is a haven of refined seclusion, perched on a hill that offers stunning views of the ocean and its secluded beach. With only 32 ocean-view villas, each featuring its own outdoor terrace and private pool, Raffles Bali stands as one of the finest resorts in Bali, showcasing mesmerizing sunsets, lush tropical gardens, and exquisite dining experiences. Guests can indulge in our signature Bali Sling at the iconic Writers Bar, enjoy a romantic dinner in The Secret Cave and Purnama Honeymoon Bale, or rejuvenate at The Sanctuary, a hillside treatment suite, or at Raffles Spa. Our Raffles Wellbeing Butlers can arrange a variety of bespoke treatments, cultural immersions, and personalized activities, to provide the ultimate experience on the Island of the Gods.
General Duties
Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level.
Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay.
Work in conjunction with Housekeeping and Engineering team to ensure that villas are in immaculate condition at all times and especially in preparation for guest arrival.
Daily communication with Housekeeping and Food and Beverage team in relation to the needs of current and arriving guests to the resort.
Oversee the cleaning and maintenance of villas by Housekeeping and Engineering staff to ensure guests are not disturbed unnecessarily.
To promote in house facilities to guest during stay before giving recommendation for outside of the resort.
Handle all flights confirmations, dinner reservations, tour arrangements and any other guest itinerary during stay.
Assist other department whenever there is anything related to guest in the resort to ensure guest needs are handled in a timely and professional manner.
Work closely with Food and Beverage team at each dining experience to ensure guest receives a consistent level of service including to cater for guest preferences accordingly.
Keep all information updated by being aware of everything that is happening in the resort in all sections.
Assist with training of other departments whenever it is necessary.
To perform any other duty as directed by superior
General Responsibilities
Maintain high score on guest satisfaction at all time.
Responsible for the elaboration and implementation of standards related to SOP and LQA.
Schedule and regularly conducts routine inspections of areas under his control.
Checks all Front Office equipment including buggy and hotel vehicle, making sure they are in clean and in good working conditions, follow up on equipment that need repair, additional spare parts, replacement or disposal.
Co-operates with the Purchasing department in locating sources for needed items, substitutes locally available for imported ones and ensure best quality and value for money.
Controls costs by minimizing/decreasing chances of property damage, maintaining adequate inventory of items including stationeries and collaterals.
Minimum Diploma in Hospitality
Minimum of 1 year relevant experience in Front Office
Butler knowledge is a must
Knowledge of local regulations related to Hotel Operation is a must
Graduated from Butler Academy will be advantage
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
, West Hollywood, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MONDRIAN
Job type
Permanent
Locations
West Hollywood
Job Category
Rooms
Description
Job Purpose:Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager, a Front Desk Agent is responsible for performing all duties connected with arriving and in-hou
Reference
f1a487f2-4f40-48f0-8dbc-bc81cab61001
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Banff
Job Category
Rooms
Description
We are seeking a highly energized, organized and professional candidate to join our Room Reservations team at the Castle in the Rockies!Are you an individual with a high level of attention to detail a
Reference
2b01bd95-5bf2-4401-b8ae-f106ba1a4493
Expiry Date
01/01/0001
Salary
Location
Domaine Reine Margot Paris Issy MGallery Collection, Issy-les-Moulineaux, France
Experience Level
Not Applicable
Job Schedule
Casual
Brands
M GALLERY
Job type
Temporary
Locations
Issy-les-Moulineaux
Job Category
Rooms
Description
Afin de compléter nos équipes de la réception, nous recherchons notre prochain(e) Réceptionniste de nuit H/F pour des vacations d'extra. Parlons de vous : Véritable petit oiseau de nuit, vous aimez tr
Reference
51e02956-c8d4-4c22-9a47-90ae32facd50
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Banff
Job Category
Rooms
Description
Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Reception Agent, where you will be at the
Reference
55b960c8-6539-4be8-9a0d-3e8f21ecc3db
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Rooms
Description
Reporting to the Concierge Team, responsibilities and essential job functions include but are not limited to the following:Provide outstanding service to our internal and external guestsWelcome every
Reference
efa88cc8-a24c-4bf1-ab89-3917a9d0713e
Expiry Date
01/01/0001
Salary
Location
The Hoxton Vienna, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Graduate Job
Locations
Vienna
Job Category
Rooms
Description
Du sorgst dafür, dass alle öffentlichen Bereiche & Zimmer blitzblank bleiben und unterstützt in sämtlichen Bereichen im Housekeeping in der NachtMit Liebe zum Detail sorgst du dafür, dass unsere Möbel
Reference
031f6619-ab9d-491f-aeb4-ca4208aedbe5
Expiry Date
01/01/0001
Salary
Location
The Hoxton Vienna, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Graduate Job
Locations
Vienna
Job Category
Rooms
Description
Du sorgst dafür, dass alle öffentlichen Bereiche & Zimmer blitzblank bleiben und unterstützt in sämtlichen Bereichen im Housekeeping Mit Liebe zum Detail sorgst du dafür, dass unsere Möbel immer dort
Reference
4f191ca2-ba94-4c00-9fce-41f27b32bb64
Expiry Date
01/01/0001
Salary
Location
Novotel São Paulo Jardins, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Auxiliar de Recepção - disponibilidade de horáriosRecepcionar hóspedes/clientes/ prestando informações diversas e cumprindo os procedimentos de check-in e check out, sob orientação e atendendo aos aos
Reference
35e6f887-3c45-488e-9037-38b1987f3ff0
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Paris Terminus Nord, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
De cette façon, vous ferez de notre hôtel quelque chose de spécial ... Même lorsque vous êtes à la réception tard dans la nuit, vous vous assurez que les clients ne sont pas seulement satisfaits, mai
Reference
488b539f-635e-4418-adc9-7032fecc0dc2
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
MISSION :Le/La réceptionniste de nuit assure l’accueil des clients pendant la durée de leur séjour, de l’arrivée au départ, et les renseigne. Il/Elle satisfait au mieux le client et est tenu de vérifi
Reference
ce7378d2-280f-4c6b-9c49-7e0d90457365
Expiry Date
01/01/0001