Purchasing and Warehouse Supervisor

Victoria Golf Resort & Spa Managed by Accor

The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort & Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels & Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Reporting to the Procurement & Cost Control Manager, responsibilities and essential functions include, but are not limited to:

Receiving & Storage Operations

• Assist all departments in the distribution of supplies and products, ensuring accurate accountability of goods from food stores and receiving areas
• Receive all incoming materials and reconcile deliveries with approved purchase orders
• Unload food and beverage products from delivery trucks
• Inspect all received materials and coordinate returns to suppliers in case of damage or discrepancies
• Ensure all products are correctly stored in appropriate areas, including storage rooms, refrigerators, and freezers
• Maintain proper stock rotation in accordance with FIFO standards
• Coordinate the disposal of surplus or expired items

Inventory Control & Stock Management

• Maintain accurate inventory records, including receipts, issues, adjustments, and returns
• Ensure inventory levels remain within established minimum and maximum limits
• Participate in monthly inventory counts and perform daily spot checks
• Manage stock organization and ensure optimal arrangement of goods under responsibility
• In coordination with Heads of Department, manage inventory control and end-of-month closings in compliance with administrative and accounting procedures

Purchasing & Supplier Coordination

• Assist in procuring items required for daily operations
• Research and analyze market trends, pricing, and product availability
• Continuously compare supplier quality, pricing, and performance
• Process purchase orders based on authorized purchase requests
• Obtain, analyze, and evaluate multiple quotations for each purchase request
• Negotiate with suppliers to secure best quality products at competitive prices
• Manage supplier database and maintain accurate records of supplier information, pricing, and quantities
• Ensure timely delivery of purchased goods and appropriate storage upon receipt
• Maintain professional and ethical relationships with suppliers and internal stakeholders

Collaboration & Communication

• Work closely with the Chef and Executive Sous Chef to maintain product freshness and proper rotation
• Collaborate with department heads to determine required product quality and quantities
• Communicate professionally with colleagues, suppliers, and stakeholders via phone, email, written correspondence, or in person
• Keep relevant management informed of supply-related issues and operational needs

Health, Safety & Compliance

• Follow all company policies, departmental procedures, and local legal requirements
• Comply with health, safety, ergonomic, and security standards
• Adhere to hazardous material handling and disposal procedures
• Ensure safe operation and storage of tools, equipment, materials, and machinery
• Report all work-related accidents or injuries immediately to the supervisor

Emergency & Service Standards

• Remain available and responsive during emergencies, acting professionally to protect guests, staff, and hotel property in accordance with the Hotel Emergency Plan
• Consistently provide professional, friendly, and courteous service
• Perform any other duties as assigned by management

• High school diploma or equivalent
• Minimum of 2 years of experience in warehouse or logistics operations
• Proficiency in inventory management systems and Microsoft Office Suite (Excel, Word)
• Knowledge of supply chain and logistics processes
• Familiarity with health and safety regulations in warehousing
• Strong organizational and time management skills
• Excellent attention to detail and accuracy in record-keeping
• Ability to lift and move heavy items (up to 20kg) regularly
• Good communication and interpersonal skills
• Forklift operation certification (preferred)
• Warehouse Management certification (preferred)
• Flexibility to work in shifts, including weekends and holidays if required
• Excellent communication and organizational skills
• Fluency in Portuguese
• Good command of English
• Proficiency in Microsoft Windows applications and other relevant software
• Highly responsible and reliable
• Strong team spirit and collaborative mindset
• Ability to remain calm, courteous, and guest-focused at all times

Our Values

Respect:

We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support one another and always stand together.

Integrity:

We build trust through mutual respect and authenticity.

Empowerment:

We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We build genuine connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits

Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.