Procurement Business Support Transformation Apprentice/Trainee

ABOUT ASTORE (Accor Procurement Department)
Astore is collaborating with 3,500 suppliers offering products and services necessary to ensure the proper functioning of all hospitality businesses. With a team of 200 experts serving 7,000 customers in 20 countries, Astore negotiates some of the best prices and conditions on the market. Astore is a fast-growing and innovative department operating in an increasingly competitive environment.
Accor including Procurement Department is now divided in two parts:

• The PME (Premium Medium and Economy) Division which is divided in 4 hubs: Europe & North Africa, MEAPAC, Americas and Greater China
• The L&L (Luxury & Lifestyle) Division divided by brand.

Procurement Corporate organization has several poles: Hotel Procurement team (international category managers who negotiate the best deals for Astore customers), HQ Procurement team (buyers optimizing HQs spend), Procurement Lab (Shared Center, Digital…) and Strategy, Finance & Transformation team.

ABOUT PROCUREMENT BUSINESS SUPPORT (PBS)
PBS is part of the Strategy, Sustainability & Finance team and is divided in 2:

• PBS Operations: managing operationally and centrally the different step of the remuneration process for ENA scope.
• PBS Transformation: improving and optimizing this remuneration process.

ABOUT THE REMUNERATION PROCESS
Accor GPO operating model is based on three main stakeholders: Accor Procurement, suppliers and hotels. Through its e-procurement platform, Accor Procurement provides suppliers with sourcing services and enhanced visibility. In exchange, suppliers remunerate Accor Procurement based on a predefined remuneration structure. Hotels directly order and pay suppliers for products and services delivered. Accor Procurement redistributes part of the remuneration received from suppliers to hotels as incentives to use the Accor GPO. The remuneration process is the management of these cash flows.

JOB DESCRIPTION

Within Accor Group Procurement Office (GPO) & reporting to the Head of PBS Transformation, you will define optimized remuneration processes focusing on 4 main pillars:

• Simplify (identify time-consuming actions & streamline processes)​
• Automate (repetitive tasks, complex computations & monitoring)​
• Harmonize (existing processes for consistency & compliance)​
• Document (standard procedures & workflows)

You will partner with all the Procurement poles (Hotel & Headquarters buyers, Procurement Digital Lab, Salesforce, Controlling…) to facilitate the Process and/or Digital Transformation including:

• Supplier contract set-up efficiency
• Supplier declaration campaigns optimization implementation 
• Supplier invoicing homogeneization
• Hotel redistribution automation
• Hotel control on supplier declaration strategy review
• Reporting & dashboard improvement

Your main missions will be:

​Process

• Analyze/audit current processes
• Identify gaps & improvement opportunities
• Implement & ensure adherence of new processes

Tools

• Prioritize A2S (digital tool supporting the remuneration process) evolution requests
• Validate new product features and management rules​
• Implement ad hoc automation tools (e.g. VBA, Access, no code)

Performance

• Co-create training plan and materials to improve process & tool usage
• Co-define customer care tasks​ & training plan
• Launch, ensure and improve remuneration process KPIs tracking

SKILLS

• English & French (fluent)
• Oral & written presentation (PowerPoint)
• Autonomy, rigor, proactivity, adaptability
• Process mapping & operational efficiency
• Analytical profile (at ease with Excel)
• Excellent communication & interpersonal skills
• Problem solving & result-driven profile
• Team player & positive mindset
• Digital orientation

ACADEMIC / PROFESSIONAL BACKGROUND

• Currently taking a Master Degree
• An experience in Consulting, Audit, Project Management and/or Procurement is a plus
• Expertise : Change Management / Project Management / Continuous Improvement / Data Analytics / Digital Transformation