People & Culture Manager I Opening Mama Shelter Lake Como (M/F/NB)

MAMA?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! 

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.  

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. 

Whatever your role, we're all here to make the customer experience as unforgettable as possible.  

Our mission: to bring little moments of happiness to people. 

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. 

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. 

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Our commitment to diversity and inclusion:  

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.  

Would you like to join us and contribue to the opening of our Mama Shelter Lake Como?

[You must be fluent in Italian as well as English. Please send an English version of your CV.]

THE MISSION?

You are the favorite parent of Mama! 👵👴💖
The key link between the General Manager and the Human Resources Department located at the group's headquarters (Paris, France), you are in charge of all management and administration of staff within the establishment.

You are the HR ambassador for a team of a hundred people through a welcoming, quirky, and friendly atmosphere that you create. Our staff must be in good hands with you. 🙋‍♀️🙋‍♂️🤝

You ensure the Mama ✨ experience for our teams and create a positive and stimulating environment for each employee. 🌟😊

You manage Payroll 💰 in its entirety and are the direct contact for various organizations.

You recruit 👥 and support all the department heads 🏆 in their function, as well as in their daily management. 🚀

MADE FOR YOU? ONLY IF…

• With you, the sun is always shining, only highs & blue skies! 🌞
• Available and ready to listen, your office door is always open.
• With you we don't laugh about confidentiality🤫, you are the band's confidant?
• You know how to identify talents; red chair and buzzer: it's your turn! 🌟
• You are flexible in your schedule. Your working hours will be determined according to the needs of the business.
• Operational- you want to be at the heart of the action with the team, and not always alone at your desk.
• You have natural authority but deep down a heart of gold. 💖
• You have a good level of English, so when you’re asked, "How would you describe Como to a first-time visitor?” you’ll know how to guide the guest.
• The 30 lines of pay slips don't scare you, you’ve seen worse.

YOUR LITTLE EXTRAS :

• You remember everyone’s birthday & know the perfect gift. 🎁
• Autonomous, you can work remotely with your HR Director, away from the eyes but close to the heart. 😉
• Determined- you finish the marathon on time and with your best smile. 💪

Next, we're sure you know the tune 🎶:

First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang! 
Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.