- Full-Time
- Permanent
- Rooms
- ACCOR
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FAIRMONT HND - FHP AT NATURES DOOR, WHISTLER, Whistler, Canada
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REF100658L
Owner Experience Coordinator (Front Desk/Concierge) Full Time
Region
Luxury & Lifestyle
Ideally located alongside the World Cup Dave Murray Downhill on Whistler Mountain is Fairmont Heritage Place, At Nature's Door, Whistler - an exclusive residential community offering three to four bedroom homes and year-round access to British Columbia's most spectacular outdoor experiences. At Fairmont Heritage Place, Nature's Door, owners enjoy luxury amenities and the unparalleled service that only Fairmont can deliver.
Join the Fairmont Heritage Place team and be part of the highest quality service of our owners and guests. Fairmont Heritage Place, At Nature's Door are Private Residences.
APPLICANTS MUST BE IN THE SEA TO SKY AREA. HAVING A VEHICLE IS RECOMMENDED DUE TO OUR SLOPESIDE LOCATION.
PLEASE ONLY APPLY IF YOU ARE CURRENTLY LIVING IN THE AREA WITH SECURED HOUSING. UNFORTUNATELY WE DO NOT HAVE STAFF ACCOMMODATION & CANNOT OFFER VISA SPONSORSHIP.
LOOKING FOR A FULL TIME TEAM MEMBER, IDEALLY LONG TERM. FRIDAY TO TUESDAY WITH A MIX OF SHIFTS.
What's in it for you:
- Excellent company benefits including: medical, dental, vision, and life insurance
- Employee benefit card offering discounted rates in Accor worldwide
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
- Help coordinate the day-to-day operations with friendly and engaging service
- Handle the Owner arrival experience & departure experience, requests & concerns; and react quickly to guarantee memorable moments for our owners
- Booking massages, activities, transfers and dinner reservations
- Maintain cleanliness of all public areas including the lodge, health club, spa, change rooms, washrooms, and pool area
- Ensure Owner homes meet standards of quality and cleanliness
- Perform housekeeping touch up duties as required
- Comply with Fairmont Hotels & Resorts policies and procedures
- Other duties as assigned
- Service focused personality is essential
- Previous experience in a similar role is an asset
- Prior experience working with RDP or a PMS hospitality system
- Strong interpersonal and problem solving abilities and the ability to lead by example
- BC Driver's License in good standing
- Attention to detail and administrative skills required
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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