Company Description
Overnight Houseperson
Fairmont Century Plaza | Los Angeles, CA | Full-Time
Why work for Fairmont?
At Fairmont, our passion is to connect our guests to the very best of our destinations. While the city sleeps, our overnight team makes sure that when guests wake up, everything is ready, fresh and perfectly in place.
As Overnight Houseperson, you create the guest experience before guests even notice it. You’ll keep linens and supplies stocked, public spaces spotless and requests delivered quickly, so our Housekeeping team starts every morning set up for success. If you take pride in your work, like working independently and want a steady role with a great team, we’d love to meet you.
Job Description
What you will be doing:
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
Keep the hotel guest-ready
- Clean and maintain public areas, hallways, stairwells, elevator landings, ice machine rooms, trash rooms and storage areas.
- Collect and remove trash and soiled linens from guest floors and public spaces.
- Report any maintenance issues right away.
Set up the team for success
- Stock linen closets and housekeeping carts with linens, cleaning supplies and guest amenities.
- Move products, equipment and supplies in and out of the main housekeeping storerooms.
- Keep inventory organized and maintain par levels for linens and supplies.
- Place bathrobes and amenities in arriving guest rooms.
Respond to guests through the night
- Deliver and pick up items from guest rooms promptly and courteously.
- Offer friendly, professional service to every guest you meet.
- Log and tag all lost and found items in the Housekeeping Office.
Work safely and independently
- Sign master keys, radios and devices in and out every shift.
- Follow all safety, sanitation and Safety Data Sheet (SDS) procedures.
- Manage your time and complete tasks with minimal supervision.
- Support special requests and projects as assigned by Housekeeping leadership.
Qualifications
Pay Rate: $ per the UNITE HERE Local 11 Collective Bargaining Agreement Break-in rates:
- $27.00/hr for the first 9 months
- $32.18/hr (months 10-18)
- $35.75/hr (18th month onward)
What is in it for you:
- Union-sponsored health, pension and other benefits per the Local 11 CBA
- Discounted hotel rooms and food & beverage rates at our sister properties around the globe
- Learning programs through our Academies to help you grow and perform at your full potential
- Opportunity to develop your career within Century Plaza and across the world
- The chance to make a difference through Corporate Social Responsibility activities like Planet 21 and WATCH
- [Complimentary meals, other perks]
Your experience and skills include:
- Previous housekeeping, janitorial or cleaning experience is an asset
- Customer service experience is an asset
- Reliable, honest and self-motivated; able to work well without direct supervision
- Able to work independently and as part of a team
- Able to communicate with guests in spoken English; Spanish is helpful but not required
- Comfortable using radios, devices and basic cleaning equipment
- Able to stand, walk and bend for up to 8 hours, climb stairs and safely handle heavy equipment
- Available to work overnight shifts, including weekends and holidays
Additional Information
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
