Outlet Manager

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

Responsibilities and essential job functions include but are not limited to the following: 

• All areas of Guest service and core standards including the creation of new ideas to assist with the continued development of Fairmont Dubai’s image as a Leader in food and service offerings and as a Food & Beverage destination.
• Daily supervise, coordinate and direct all Colleagues.
• Maintain high staff morale and team spirit within the department.
• Lead and coach all Colleagues and Leaders in the department .
• Overall recruit, staff and schedule ensuring adequate staffing levels to satisfy Guest needs.
• Establish and implement five star service levels.
• Create and implement Colleague-training initiatives.
• Implement service standards.
• Create and implement a preventative cleaning and maintenance program.
• Adhere to all budget guidelines.
• Work together with the culinary & stewarding team to ensure that all food service meets or exceeds Guest expectations and to promote teamwork as a strong component of the daily service culture.
• Creation and implementation of Guest preference programs.
• Monitor and continually develop Food & Beverage controls.
• Control and analyze the level on the Quality of Service, Guest Satisfaction, Colleague Satisfaction, Operating Equipment, Grooming Standard.
• Conduct Training, Promotional Plans, Interviewing, Employee Orientation and Job Performance Management.
• Participate in service as necessary in accordance with restaurant needs.
• Control stocks for daily use in the Outlet to ensure service requirement of the are met.
• Create and innovate new ideas and promotion to generate revenue.
• Liaise with Sous Chef and Chief Steward to ensure exceptional work standards.
• Ensure Safe and Healthy work environment.
• Maintain the Outlet’s cleanliness as well as ensure all maintenance needs are looked after.
• Participate in the preparation of the Food and Beverage department budget and goals.
• Schedule Guest reservation and arrange for private functions or special events.
• Attend and participate in the daily Food and Beverage meetings.
• Check opening and closing duties assigned to all Colleagues.
• Maintain staff log book up dated.
• Conduct pre-meal briefing.
• Track and compile daily, monthly and yearly sales reports.
• Ensure that the outlet maintain the high quality service standard are implemented.
• Perform daily checks on staffing level, quality control, maintenance and cleanliness.
• Other duties as assigned by the Director of Food & Beverage.

• Minimum 2 years experience in F&B management in a luxury property preferred.
• Strong interpersonal and problem solving abilities necessary.
• Must be a highly organized person with strong planning skills.
• Goal and results oriented.
• Analytical skills, strength as a developer and a leader of others are essential.
• International experience an asset.
• Energetic, enthusiastic, self-motivated and a charismatic team player.

Visa Requirements:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS