- Part-Time
- Permanent
- Rooms
- ACCOR
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ibis Styles Barnsley, Barnsley, United Kingdom
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REF36580R
Nights Guest Service Manager
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
ibis Styles Barnsley is looking for a dependable, welcoming Guest Service Manager to deliver great customer service during the night. The role is based on working 32 hours a week, with shifts typically from 11pm to 7am. We're offering a competitive salary of £12.30 per hour and great benefits including a day off for your birthday, discounts at hotels and opportunities for career progression.
You'll have been working in a customer-facing hotel position and experience doing nights would also be a significant advantage. We need people who are open, welcoming and who know what great customer service looks like! You'll be checking guests in and out at Reception, answering questions and supporting them during your stay as well as supervising, motivating and leading any colleagues on shift. There will be occasional where you'll be working solo, so you need to be responsible, reliable and confident. You'll need to be confident using a computer as you might be running reports overnight and as we're one big team, you can also expect to be pulling the odd pint, taking some food orders, checking the security of the hotel and turning your hand to whatever's needed to ensure our guests have a great stay. You'll be working 32 hours a week, which could including a mix of midweek and weekend shifts. As you'll be serving alcohol, we do require applicants to be 18 years of age or older.
If this sounds like a role that's right up your street, we'd love to hear from you.
- Experience in a similar role
- Ideally, experience working nights
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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