- Full-Time
- Permanent
- IBIS
- Rooms
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ibis Reading Centre, Reading, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF114393D
Night team member -full time
Region
Europe and North Africa
Join us at Accor, where life pulses with passion!?
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,?
Join us and become a Heartist®.
The Night Auditor welcomes all guests and takes care of them from arrival through to departure.
They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.
They ensure a smooth and secure environment to all the guests during the night.
- Ensure all diary events, flags and specials are actioned.
Check and pass on all guest mail, messages and parcels promptly
- Ensure an accurate cashiering balance is performed at the completion of shifts.
- Any other duties requested by Manager.
- Complete all audit tasks as specified by the Night Auditors checklist.
- To answer, as promptly as possible, all incoming calls.
- Ensure reports are distributed.
Process wake-up calls
- Ensure necessary handover of information is passed on to the oncoming shift.
- 1 year experience in retail, hospitality or a customer facing role
- Excellent communication skills
- Strong organisational skills
- A positive, can-do attitude
- £13.95 per hour.
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
- You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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