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  1. Full-Time
  2. Permanent
  3. SOFITEL
  4. Rooms

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Sofitel Queenstown - Hotel & Spa, Queenstown, New Zealand

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REF79208M

Night Manager

Region

Luxury & Lifestyle


Company Description

Lead the hotel’s overnight operations with pride — ensuring a seamless, secure, and quietly luxurious experience that honors both our guests’ comfort and the hotel’s elevated standards.


Job Description

Ensure the smooth and efficient running of the Hotel's overnight operation, while maintaining luxury standards for guests and holding responsibility for the safety and security of the property.

  • Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting.
  • Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department.
  • Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
  • Carry out reception duties in case of any late arrivals or early departure, taking future reservations or answer guest’s inquiries.
  • Co-ordinate and lead the activities of the night team members.

Qualifications

Harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:

  • Minimum 3 years experience in a similar role;
  • Knowledge of Opera or a similar property management system;
  • Up-to-date Manager Certificate, and First Aid Certificate;
  • Full, clean New Zealand driving license;
  • Ability to train and develop team members;
  • Appetite for continued growth and professional development.

This position is open to qualified migrants who do not currently hold working rights for New Zealand and will require support from an Accredited Employer.


Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities:

  • We offer competitive pay with a favourable night time allowance rate, plus benefits including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
  • Build your career with the New Zealand Hotel of the Year 2024.
  • Receive unparalleled training, development and support from Accor leadership training programmes.
  • Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
  • Be part of a well-established hotel with a strong reputation for providing exceptional service.
  • Ongoing reward and recognition incentives and awards.
  • Opportunities for further development and worldwide career progression within Accor.
  • Refer a friend incentive
  • Supportive and friendly working environment.
  • Free gym access plus ski hire during the winter.
  • EAP, well-being and mental health supports available, progressive policies, including 12 weeks paid parental leave, and rainbow inclusive policies and practices.
  • Take part in social activities and community involvement initiatives through the year.

 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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