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  1. Full-Time
  2. Permanent
  3. NOVOTEL
  4. Rooms

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Novotel Christchurch Cathedral Square, Christchurch, New Zealand

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REF52299C

Night Manager

Region

MEA SPAC



Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


Job Description

In this role, you will assume responsibility of the hotel overnight.  This role is very hands on and involves all aspects of Front Desk operations and ensuring the safety of the hotel overnight. Key responsibilities include welcoming late arrivals, auditing the days' transactions, preparation of daily reports, attending to reservations and handling guest complaints and challenges.

This is a full time permanent position, working night shifts between the hours of 11:00pm - 07:30am on a rotating roster. With flexibility to support business needs as required. 

Your duties will include:

  • Effectively manage the daily reconciliation of the Hotels trading.
  • Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift.
  • Represent the General Manager in their absence, holding responsibility for the smooth and efficient running of the Hotels overnight operation.
  • Ensure maximum guest satisfaction as well as the safety and security of the property. 

Qualifications

Requirements for this role include:

  • Previous experience as a Night Manager in a medium to large hotel
  • Diploma in Hospitality, Tourism or Management
  • Ability to resolve complaints and challenges 
  • Opera experience is preferred 
  • Full NZ Drivers License 
  • LCQ qualification and current Managers Certificate 
  • Flexibility to work weekends and public holidays
  • First Aid Certificate

Additional Information

At Novotel Christchurch we are a friendly and welcoming team who actively support a positive work environment and encourage our team members to grow and learn within our company.
We are an inclusive company with an ambition to attract, recruit and promote individuals with diverse talent. 

Benefits:

  • Free staff meals on duty
  • Refer a Friend Bonus
  • Accommodation discounts and food & beverage discounts of up to 30% within the Pacific
  • Learn your way – support your career development with access to Accor’s training platforms
  • Accor paid parental leave

We will be back in touch with candidates from the 6th of January 2025.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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